Senior Administrator

The Portfolio Group; South Molton; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading firm of Accountants and Business Advisors in South Molton is seeking a Senior Administrator to provide comprehensive support in a fast-paced environment. The role involves handling office management tasks, organizing meetings, and mentoring a small team of administrators. Competitive benefits include birthday leave, professional subscriptions, and 33 days annual leave.

Benefits

Birthday leave

Health and Wellbeing benefits

33 days Annual Leave

Qualifications

• Strong background in general office administration.
• Experience in diary management and meeting organisation.
• Ability to manage office supplies and inventory.

Responsibilities

• Provide effective general admin support to the office.
• Manage calendars and arrange travel and accommodation.
• Mentor and coach administrators, managing workload distribution.

Skills

Organisational skills

Attention to detail

Proficiency in Microsoft Office

Data management

Communication skills

Tools

Document management systems

Job description

Portfolio are proud to be representing our client in their search for a Senior Administrator. We are looking for someone with a strong background in general office administration to provide support to the office and wider business. Working for a leading firm of Accountants and Business Advisors, this is a very varied and fast paced role, requiring good organisation, accuaracy and attention to detail. Liaising with colleagues at all levels, you will be a main point of contact within the office for all admin support, diary management, organising meetings, maintaining systems etc. If you are looking for a new challenge and have the relevant experience and skills, please apply today and we'll be in touch!

Role description

Experienced and proficient in the Administrator tasks, with additional ownership for:

• Answering, screening, and forwarding incoming phone calls in a professional manner
• Responsible for office key management, security, and access management
• Knowledge of office supply needs and inventory management and complying in line with Azets procurement processes
• Ability to serve as a point of contact for various office matters, addressing enquiries promptly
• Acts as a main point of contact for contractors, organising and coordinating their services when necessary

PROVIDING EFFECTIVE, GENERAL ADMIN SUPPORT TO THE OFFICE, AND WIDER AZETS UK BUSINESS, INCLUDING:

• Creating and updating documents using the Microsoft Office suite and maintaining high standards of formatting and accuracy
• Proficient in the use of document management systems
• Managing the employee starter & leaver process for the office, including organising welcome packs for new starters
• Supports the induction/onboarding process for new staff joining Azets
• Managing calendars and providing diary support as requested for local office departmental and team meetings
• Books travel and accommodation arrangements in line with company policy
• Creates expenses for chargeable staff accurately and promptly

PROVIDING TECHNICAL ADMINISTRATION SUPPORT TO THE OFFICE, INCLUDING:

• Maintaining practice management systems and ensuring data quality
• Facilitating the lifecycle of Letters of Engagement (LOEs) efficiently
• Expertise in the onboarding processes
• Raising client invoices including cloud software, payroll and any other invoice as requested
• Knowledgeable of the invoicing systems and payment processes
• Understanding of the opportunity management process with knowledge of Leads Go or similar lead management systems
• Understanding of the process for disengagements and client closures and the ability to manage necessary administrative tasks associated with client closures
• Knowledge of the Tax investigation and renewal processes
• Managing and organising data effectively. This includes data entry, data analysis and maintaining databases accurately within Azets guidance
• Prepares comprehensive client packs for chargeable staff, ensuring accuracy and completeness
• Conducts thorough proofreading of documents to ensure accuracy and professionalism
• Provides support for ad-hoc project work, ensuring timely completion and delivery

TEAM MANAGEMENT

• Mentors and coaches administrators, fostering their professional growth and development
• Coordinates a small team of administrators, managing workload distribution effectively
• Assists with hiring and training administrative staff, coordinating leavers, and collaborates with HR as needed

SUPPORTING THE OFFICE ON BUSINESS DEVELOPMENT AND EMPLOYEE ENGAGEMENT ACTIVITIES, SUCH AS:

• Organising office/marketing events with current and prospective clients
• Organises company events, meetings, and conferences, managing logistics and coordination
• Supporting Business Development activities by development of proposals
• Owning the delivery of employee engagement activities including actions from D&I & ESG initiatives etc
• Preparing timesheets for maternity and long-term sickness, supporting chargeable staff as needed

Our benefits include birthday leave, professional subscription, Health and Wellbeing benefits, 33 days Annual Leave and much more.