Senior Administrator

Ncg Corporation; Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A supportive educational institution is seeking a proactive Senior Administrator in Newcastle upon Tyne. This role involves providing administrative and financial support to ensure smooth operations that enhance the learner journey. Responsibilities include data collation, reporting, and maintaining high standards of customer service. The ideal candidate will have Level 2 qualifications, strong IT skills, and the ability to work both independently and as part of a team, contributing to the overall development of service procedures.

Benefits

Generous Annual Leave

Flexible Working

Student Discount

Government Pension Schemes

Cycle to Work

Employee Assistance Programme

Qualifications

• Experience in a financial or office-based environment is essential.
• Strong IT skills and experience using a variety of systems are required.
• Excellent communication and organisational skills are critical.

Responsibilities

• Lead on data collation, reporting, and financial administration.
• Produce accurate reports and monitor income and expenditure.
• Deliver training to colleagues on systems and processes.
• Maintain high standards of customer service.

Skills

Strong IT skills

Excellent communication

Organisational skills

Problem-solving skills

Ability to work independently

Ability to work as part of a team

Education

Level 2 qualifications (including English and Maths)

Tools

Financial administration systems

Job description

Overview

Do you want to make a difference? Newcastle College is seeking a proactive and detail-oriented Senior Administrator to join our Central Support Service team. In this role, you will provide robust administrative and financial support, ensuring the smooth operation of key service functions that directly impact the learner journey. As Senior Administrator, you will lead on essential areas such as data collation, reporting, and financial administration, helping the service meet its Key Performance Indicators. You'll produce accurate reports, monitor income and expenditure, and deliver training to colleagues on systems and processes to drive efficiency and accuracy. You'll also play a vital role in maintaining high standards of customer service, acting as a professional and responsive point of contact for learners and colleagues, and contributing to the development of service procedures and processes.

Responsibilities

• Lead on data collation, reporting, and financial administration to help the service meet its Key Performance Indicators.
• Produce accurate reports, monitor income and expenditure, and deliver training to colleagues on systems and processes.
• Maintain high standards of customer service, acting as a professional and responsive point of contact for learners and colleagues.
• Contribute to the development of service procedures and processes.

Qualifications

• Level 2 qualifications (including English and Maths)
• Strong IT skills and experience using a variety of systems
• Experience in a financial or office-based environment
• Excellent communication, organisational, and problem-solving skills
• Ability to work independently and as part of a team

About Newcastle College and Benefits

As a valued colleague at Newcastle College and Newcastle College University Centre, you\'ll be part of a supportive and inspiring team within the wider NCG community. We\'ll support your development and wellbeing, helping you thrive in your role.

Employee Benefits

• Generous Annual Leave
• Flexible Working
• Student Discount
• Government Pension Schemes
• Cycle to Work
• Employee Assistance Programme

Values and Strategy

NCG VALUES: Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share. Being both inclusive and diverse, trusting and respecting our communities, taking ownership whilst working collaboratively, and inspiring excellence and curiosity. For further detail about our Values and Strategy, please visit our website - Values and Strategy.