Senior Account Manager

Aptean; Wakefield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global software company is seeking an experienced Account Manager to drive sales and manage client relationships. This role involves identifying new business opportunities and optimizing account strategies across manufacturing sectors. Ideal candidates will have a minimum of 1 year in SaaS, excellent communication and negotiation skills, and a solid understanding of the sales process. The position offers a hybrid working model with various benefits.

Benefits

Opportunity for growth

Pension scheme

Life assurance

Private medical care

Income protection scheme

Hybrid working model

Qualifications

• Minimum 1 year experience in SaaS or software products.
• Thorough understanding of the customer sales cycle.
• Effective verbal and written communication skills.

Responsibilities

• Manage relationships with client decision-makers.
• Identify and close deals for additional products.
• Optimize account portfolios and maintain strategic plans.

Skills

SaaS experience

Sales methodologies knowledge

Effective communication

Negotiation skills

Decision-making

Job description

Overview

About The Role

As an Account Manager for Agility by Aptean, you will be an integral part of our sales team, responsible for identifying and cultivating new business opportunities, fostering client relationships, and driving the adoption of our cutting-edge Agility EAM solutions. This role offers an exciting opportunity for an experienced professional to make a significant impact in the rapidly evolving EAM technology sector, working with customers across various manufacturing industries.

Your Responsibilities

• Manage relationships with influencers and decision-makers within customer accounts to promote loyalty and high customer retention.
• Identify opportunities and close deals for additional Aptean products, add-on licenses, upsell modules, and next version upgrades for existing customers.
• Identify and manage opportunistic new business situations.
• Maintain a thorough understanding of customer business goals and the status of all current projects and issues.
• Optimize portfolios, prioritize accounts, and create & maintain strategic account plans, quotes, and forecasts.
• Manage revenue and bookings quotas and participate in forecast reviews of the assigned territory.
• Facilitate internal communication, including cross-functional transitions, escalations, and contracts by engaging appropriate Aptean team members to add value to accounts.

About You

• Minimum 1 year experience working with SaaS, software products, services, competencies, and offerings across manufacturing sectors.
• Thorough understanding of the customer sales cycle.
• Knowledge or experience of sales methodologies, e.g., Challenger Sale, Value Selling–MEDDIC.
• Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization.
• Excellent sales, negotiation, and objection handling skills.
• Motivated, goal-oriented, with the proven ability to work with minimal direction and maintain high collaboration across geographically diverse teams.
• Possesses a high degree of honesty, integrity, and ability to maintain confidentiality.
• Good decision-making and negotiation skills.

What We Offer

• Opportunity to grow within a global software company that promotes work-life balance.
• Pension scheme.
• Life assurance.
• Private medical care.
• Income protection scheme.
• Hybrid working model: 2 days per week in the office, with home office and client visits.

Equal Opportunity Statement

At Aptean, we are committed to fostering a diverse, equitable, and inclusive company culture. We believe that embracing different perspectives and backgrounds fuels innovation and success. We are dedicated to creating an environment where every employee, regardless of race, gender, age, religion, disability, or nationality, can thrive and contribute to our mission.

"At Aptean, our diverse and global team is our greatest asset. By harnessing our differences, we maximize our success and that of our customers." – TVN Reddy