Senior Account Manager - Global Market Research Agency

Resources Group; City Of London; Remote; GBP 40,000 - 50,000; Full time

Job summary

A leading market research agency is seeking a Senior Account Manager to join their growing UK team. This fully remote position is pivotal in ensuring the retention and growth of high-profile clients. The ideal candidate will have a strong background in strategic account management within market research and will work to maximize client satisfaction, drive revenue growth, and develop strong relationships with clients. A competitive salary and bonus structure is offered.

Benefits

Good bonus/commission

Remote working policies

Strong salary structure

Qualifications

• Strong track record in strategic account management in market research.
• Demonstrated success in driving revenue growth and building key accounts.
• Ability to use data to inform strategy and decision making.

Responsibilities

• Ensure the growth, success, and retention of high-profile clients.
• Design and execute strategies to maximise client satisfaction and retention.
• Collaborate across departments for client value maximization.

Skills

Strategic account management

Customer success

Communication skills

Emotional intelligence

Analytical skills

Job description

Overview

Senior Account Manager – Global Market research Agency

Fully Remote (UK based)

£40-50,000 + good bonus/ commission + benefits

Pivotal role in the growing UK team of a global market research agency. With mix of full-service custom research and panel offerings this successful research agency is fast -paced and entrepreneurial.

A key role in ensuring the growth, success and retention of high-profile clients, you will collaborate across departments to ensure clients achieve their goes and get maximum value form their custom market research service. Key will be the design and execution of strategies to maximise client satisfaction, improve revenue and retention and foster ever stronger relationships with key accounts.

You will execute comprehensive account management strategy alongside developing a deep understanding of client needs to identify retention and growth opportunities.

Responsibilities

• A key role in ensuring the growth, success and retention of high-profile clients, you will collaborate across departments to ensure clients achieve their goes and get maximum value form their custom market research service. Key will be the design and execution of strategies to maximise client satisfaction, improve revenue and retention and foster ever stronger relationships with key accounts.
• You will execute comprehensive account management strategy alongside developing a deep understanding of client needs to identify retention and growth opportunities.

Qualifications

• To succeed in this role you will ned a strong track record in strategic account management or customer success gained in market research, ideally custom research focused.
• You will have demonstrated success in diving revenue growth and retaining and building key accounts.
• Using your superior communication skills and emotional intelligence you will resolve issues, build trust and advocate for customer needs.
• Strong analytical skills and the ability to use data to inform strategy and decision making is also a must.

Benefits

In return you can expect a strong salary and bonus/ commission structure, remote working policies (UK based), good benefits and the chance to really shape your role and grow with the business.

Equal Opportunity

Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.