Senior Account Manager

Michael Page (UK); Guildford; On-site; GBP 45,000 - 90,000; Full time

Job summary

A well-established technology company is seeking a Senior Account Manager to manage client relationships and drive revenue growth. With a competitive base salary of £45K plus commissions, this role offers significant earning potential and professional development. The ideal candidate will have over 5 years of direct sales experience in contact centre solutions and a proven track record of managing substantial deals. This position is located in Guildford, requiring residency within one hour of the office.

Benefits

£6K car allowance

On-site parking

Opportunities for professional growth

Qualifications

• Minimum 5 years of direct sales experience in CCaaS/UCaaS.
• Proven ability to sell sophisticated contact centre solutions.
• Experience managing deals with a Total Contract Value of £500K or more.

Responsibilities

• Manage and nurture existing client relationships to ensure satisfaction.
• Identify upselling and cross-selling opportunities within accounts.
• Develop strategic account plans to meet revenue targets.
• Act as the primary contact for clients, resolving issues promptly.
• Collaborate with internal teams to ensure timely delivery.

Skills

Direct sales experience

Proactive sales strategies

Client relationship management

Negotiation skills

Job description

Overview

• OTE - £90,000
• Immediate Start!

This organisation is a well-established, medium-sized company in the Technology & Telecoms industry. It is known for its innovative solutions and commitment to delivering exceptional services to its clients.

Job Description

• Manage and nurture existing client relationships to ensure satisfaction and retention.
• Identify opportunities for upselling and cross-selling within current accounts.
• Develop and implement strategic account plans to achieve revenue targets.
• Act as the primary point of contact for clients, addressing queries and resolving issues promptly.
• Collaborate with internal teams to ensure timely delivery of products and services.
• Prepare and present regular account performance reports to stakeholders.
• Monitor industry trends and competitor activities to identify growth opportunities.
• Participate in sales meetings and contribute to overall departmental goals.

The Successful Applicant

A successful Senior Account Manager should have:

• Minimum 5 years of direct sales experience in CCaaS/UCaaS, working with leading vendors such as Zoom, 8x8, Five9, Mitel, and others
• Seeking a highly motivated and proactive individual with a proven ability to sell sophisticated contact centre solutions
• Demonstrated success managing deals with a Total Contract Value (TCV) of £500K or more
• Must reside within one hour of the office, possess a valid driving licence, and have access to a personal vehicle

What’s on Offer

• Competitive base salary of £45K, plus £6K car allowance and uncapped commission with an OTE of £90K
• On-site parking for added convenience.
• A permanent role in a thriving and innovative industry.
• Opportunities for professional growth and development.
• A supportive and collaborative company culture.