Senior Account Director

Csm; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading marketing agency in Greater London is seeking an experienced account manager to lead global client services. The role involves developing strategic partnerships, managing account performance, and fostering team development. The ideal candidate has extensive agency experience with significant brand partnerships and possesses strong project management and interpersonal skills. Join this dynamic team and contribute to innovative brand solutions while ensuring client satisfaction. Professional growth opportunities are abundant.

Qualifications

• Extensive experience in Account Management with a track record of success.
• Prior agency experience managing significant brand partnerships globally.
• Strong financial process understanding including forecasting and reporting.

Responsibilities

• Lead global account teams to deliver exceptional client service.
• Develop relationships with account leads and key rights holders.
• Maintain responsibility for sponsorship performance and client accountability.
• Invest in team development and ensure high performance through reviews.

Skills

Account Management

Brand Planning

Brand Activation

Strong interpersonal skills

Project Management

Interpersonal Skills

Job description

Overview

Wasserman is forever committed to serving our clients, colleagues and community with exceptional insight, influence and creativity, while making a positive and lasting impact. We support our employees’ professional aspirations, with a rich internal culture where curiosity is rewarded. We offer our people multiple learning and development programs throughout the world. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at Wasserman.

Join our team today!

WHAT YOU WILL BE DOING

• Lead the account teams globally to deliver first class client service
• Develop strong relationships with all account leads and be main day to day contact
• Develop strong relationships and work closely with key rights holders as required
• Provide strategic guidance and insight to the team to ensure that brand and business objectives are met
• Maintain overall responsibility of sponsorship performance and ultimate client accountability
• Responsible for all elements of programme execution, budget planning and tracking, and client success
• Lead the strategic development, in close partnership with the Associate Director and the internal account team, on the delivery and implementation of all contracted assets (CSM SOW and client property contracts)
• Investigate, analyse and develop solutions to client problems
• Act as a trusted advisor to clients throughout their relationships
• Work to retain and develop client account within CSM Brands
• Travel to the Series tournaments with the HSBC Rugby lead
• Leading & Developing Others
• Foster an environment of open communication, collaboration and teamwork
• Encourage on-going learning and development of team
• Conduct timely and beneficial performance reviews with direct reports. Ensure that direct reports are doing the same with subordinates
• Collaborate across the leadership of other business units within CSM to continue to deliver best in class client servicing, Account Management processes and training & development opportunities

THE SKILLS AND EXPERIENCE YOU NEED

• Extensive experience in a similar position with a proven track record of success across Account Management, Brand Planning and Brand Activation
• Prior agency experience including past success in managing brands that invest substantial budgets in partnerships, ideally at a global level
• Acumen to look at business performance and drive incremental account growth
• Understanding of brands, rights holders and competitor agencies
• Strong understanding of financial processes, including both forecasting and reporting
• Full comprehension and ownership of agency-client dynamic
• Strong interpersonal skills, demonstrated empathy and commitment to success, along with a proven ability to manage expectations
• Confident, articulate, passionate individual with the ability to work both independently and collaboratively as well as ability to listen
• Strong project management style that can own and lead the client relationship and create the right team structure and environment to deliver proactively and beyond the client expectations
• Not afraid to challenge / question the strategic direction to ensure the client objectives are achieved

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.