Senior 3rd‑Line IT Support Engineer | Windows & Hyper‑V

MERIDIAN TRUST; Sawtry; On-site; GBP 30,000 - 42,000; Full time

Job summary

A multi-academy trust in Sawtry is looking for a 3rd Line Technician to provide quality IT support to staff and students. This role involves mentoring IT colleagues and ensuring that issues are resolved efficiently. Candidates should possess a degree-level education in IT or equivalent qualifications, with good knowledge of Windows Server and network troubleshooting. The trust offers various professional development opportunities and a supportive work environment.

Benefits

Apprenticeship and CPD opportunities

Support for mental health and wellbeing

Cycle to work scheme

Defined benefit pension scheme

Healthcare benefits

Free on-site parking

Discounts on various benefits

Qualifications

• GCSE or equivalent in English and Maths.
• Degree level or equivalent IT qualifications.
• Good knowledge of Windows Server Operating Systems and Microsoft products.

Responsibilities

• Provide 2nd and 3rd line IT support to staff and students.
• Support and mentor IT colleagues across the trust.
• Ensure IT support issues are followed through to completion.

Skills

Good educational background including GCSE in English and Maths

Good knowledge and experience of Windows Server Operating Systems

Experience of Hyper-V virtualisation platform

Experience of network fault finding and troubleshooting

Education

Degree level or equivalent IT qualifications (e.g. CCENT/CompTIA A+)

Job description

A multi-academy trust in Sawtry is looking for a 3rd Line Technician to provide quality IT support to staff and students. This role involves mentoring IT colleagues and ensuring that issues are resolved efficiently. Candidates should possess a degree-level education in IT or equivalent qualifications, with good knowledge of Windows Server and network troubleshooting. The trust offers various professional development opportunities and a supportive work environment.