Senior 3rd-Line IT Support Engineer: Lead Projects

Reed Technology; Tyseley; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading technology firm in the United Kingdom is seeking a highly skilled 3rd Line IT Support Engineer to join their dynamic team. The ideal candidate will have proven experience in advanced IT support, excellent communication skills, and a proactive approach to managing complex IT projects. This fast-paced role requires a strong understanding of secure IT operations and the ability to multitask effectively while liaising with both internal teams and external suppliers. Competitive compensation is offered.

Qualifications

• Proven experience in 3rd Line IT Support.
• Experience providing support across server, networks, and cloud.
• Strong understanding of secure IT operations and best practices.

Responsibilities

• Provide advanced technical support across Windows clients and Networking.
• Lead and contribute to complex IT projects requiring broad technical expertise.
• Manage relationships with 3rd-party suppliers to ensure compliance.

Skills

Technical and diagnostic skills

Communication skills

Attention to detail

Proactive work ethic

Multitasking

Job description

A leading technology firm in the United Kingdom is seeking a highly skilled 3rd Line IT Support Engineer to join their dynamic team. The ideal candidate will have proven experience in advanced IT support, excellent communication skills, and a proactive approach to managing complex IT projects. This fast-paced role requires a strong understanding of secure IT operations and the ability to multitask effectively while liaising with both internal teams and external suppliers. Competitive compensation is offered.