Security Operations Controller (CCTV & Fire)

Mitie Group plc.; Stratton St. Margaret; On-site; GBP 26,000 - 36,000; Full time

Job summary

Mitie Group plc. is seeking a Control Room Operator to join its security team. You will monitor CCTV, intruder and fire alarm panels, supporting daily operations and incident recording. The role requires escalation of incidents, reporting Health and Safety concerns, and responding to emergencies with precise reporting.

The ideal candidate will understand relevant security laws and procedures, with a valid CCTV Licence and a verified 5-year education/work history. References are required.

Qualifications

• Must hold a valid CCTV Licence and have a 5-year verifiable education/work history with references.
• Knowledge of The Private Security Industry law, Health and Safety for the Private Security Operative, Fire Safety, Technology and Systems in the Security environment and Emergency Procedures.

Responsibilities

• Monitor CCTV, intruder, and fire alarm panels.
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• Escalate incidents and report Health and Safety concerns.
• Respond to emergency situations and produce accurate reports.

Skills

Organised

Efficient

Security operations

Incident reporting

Emergency response

Legal compliance

Education

5-year verifiable education/work history

Tools

CCTV license

CCTV system

Intruder & fire alarm panels

Job description

Mitie Group plc. is seeking a Control Room Operator to join its security team. You will monitor CCTV, intruder and fire alarm panels, supporting daily operations and incident recording. The role requires escalation of incidents, reporting Health and Safety concerns, and responding to emergencies with precise reporting.

The ideal candidate will understand relevant security laws and procedures, with a valid CCTV Licence and a verified 5-year education/work history. References are required.