CCTV Control Room Specialist

Manchester Arndale; Greater London; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

OCS UK & Ireland is a leading facilities management provider recruiting a CCTV Controller in Greater London. You will monitor CCTV and security systems, identify incidents, and coordinate with Security Manager to keep the site safe.

The role requires vigilance, clear communication, and decisive action under pressure; you will document events, compile reports, and support emergency procedures across building management and alarm systems.

Qualifications

• Right to work in the UK and ability to pass DBS/BS7858 clearance.
• ACT Awareness certification and SCaN CCTV Operators training.
• Strong verbal and written communication; attention to detail.
• Ability to stay calm, prioritise tasks and make decisions under pressure.
• Competent IT skills and ability to operate multiple security systems.

Responsibilities

• Monitor and operate CCTV to identify security, safety and operational incidents.
• Maintain clear, timely communication to relevant personnel.
• Follow escalation procedures and keep control room logs up to date.
• Deploy security officers and resources as needed.
• Conduct daily risk assessments and maintain CCTV records per procedures.
• Operate Fire alarm, PA, VMS, intruder/panic alarms, BMS, ANPR and comms systems.
• Implement emergency procedures per site plans.
• Document complaints, incidents and suspicious activity; produce reports.

Skills

Right to Work UK

Enhanced DBS

BS7858 clearance

ACT Awareness

SCaN CCTV training

Strong communication

Attention to detail

Calm under pressure

IT skills

Multi-system operation

Tools

VMS

BMS

PA systems

ANPR

Fire alarm systems

Job description

OCS UK & Ireland is a leading facilities management provider recruiting a CCTV Controller in Greater London. You will monitor CCTV and security systems, identify incidents, and coordinate with Security Manager to keep the site safe.

The role requires vigilance, clear communication, and decisive action under pressure; you will document events, compile reports, and support emergency procedures across building management and alarm systems.