Security Officer (Night Team)

Halfords Group PLC; West Midlands Combined Authority; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading retail company is seeking a Night Security Officer for their Coventry Distribution Centre. The successful candidate will monitor site access, manage CCTV systems, and ensure safety for all, working within a supportive team. This proactive role requires strong communication skills and a commitment to security, with shifts from 7 PM to 7 AM. Benefits include employee discounts and career development opportunities.

Benefits

Employee discounts

Focus on wellbeing and inclusion

Qualifications

• Confident and reliable with strong communication skills.
• Integrity and professionalism in demanding situations.
• Willingness to grow within the role.

Responsibilities

• Control access to the site and manage entry/exit procedures.
• Monitor CCTV systems and conduct investigations.
• Conduct regular patrols to prevent security breaches.
• Coordinate with emergency services as needed.
• Provide first aid if trained and support fire safety.

Skills

Strong communication skills

Proactive and results-driven

Ability to work independently

Dependability

Observant nature

Job description

Overview

Job no: 560212; Work type: Full time; Site: Coventry; Categories: Finance; Location: West Midlands, United Kingdom; Salary: £31998; Business Area: Halfords Support Centre.

About us

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.

About the role

We’re looking for a professional and proactive individual to join our Profit Protection team in a key security role based at our Coventry Distribution Centre. As a Security Officer in our Night Team, you’ll play a vital part in maintaining a safe and secure environment for our colleagues, visitors, and company property. This varied and rewarding position involves monitoring access points, managing CCTV systems, conducting patrols, investigating incidents, and liaising with emergency services—ensuring every aspect of site security is handled with professionalism and care.

This is a fantastic opportunity for experienced Security Officers or individuals with strong customer service and interpersonal skills looking to move into a security-focused role. You'll be part of a supportive team delivering a value-driven service, while developing new capabilities in safety, incident management, and emergency response. If you’re dependable, observant, and enjoy working in a role that truly makes a difference, we’d love to hear from you.

Key responsibilities

• Controlling access to the site and managing entry/exit procedures for staff, visitors, and contractors.
• Monitoring CCTV systems and reviewing footage to support investigations and incident resolution.
• Acting as a keyholder and managing the secure opening and closing of the site, including alarm and access control systems.
• Conducting regular patrols to identify and prevent security breaches, safety hazards, and parking violations.
• Responding promptly to incidents, emergencies, and alarms, including coordination with emergency services when needed.
• Carrying out searches of individuals, vehicles, or bags when necessary to uphold site security.
• Investigating internal and external theft, collecting statements, and supporting the Profit Protection team.
• Providing first aid (if trained), overseeing contractor activity out of hours, and supporting fire safety and audit checks.
• This role is based in our Night Team, shifts will be 7pm – 7am.
• This role works closely with the Profit Protection team and Distribution management to maintain a safe and efficient environment.

About you

• Confident and reliable with strong communication skills and the ability to challenge appropriately when needed.
• Integrity and professionalism, with the ability to stay calm and focused in demanding situations.
• Proactive, results-driven, able to work independently or as part of a team.
• Flexible with a 48-hour per week schedule (shifts typically 7pm-7am) over a 3-week rotation, with occasional additional shifts and on-call duties.
• Commitment to ongoing personal and professional development and willingness to grow within the role.
• Access to employee discounts and a focus on wellbeing and inclusion.