Security Officer

Maison Estelle; Witney; On-site; GBP 31,827 - 38,827; Full time

Benefits offered by this job

Biannual socials

Staff discounts

Estelleversary

Uniform provided

Cycle to Work

Pension & Life Assurance

28 days holiday

Sustainability Committees

Recommend-a-friend bonus

Onsite seamstress

Job summary

Estelle Manor, a rural estate in Oxfordshire, is seeking a Security Officer to safeguard our members, guests and estate 24 hours a day. You will assess risks, respond to incidents and work with various teams to maintain a secure, welcoming environment.

The successful candidate will hold an SIA licence and a driving licence, have luxury hospitality experience and be passionate about guest experience. The role operates on a 4 on/4 off pattern across day and night shifts, with base salary plus

Qualifications

• SIA Licence and driving licence are required.
• Experience in luxury hospitality preferred.
• Demonstrated knowledge of health and safety regulations.
• Enthusiastic team player with a positive mindset and guest-focused approach.
• Excellent communication with members, guests and colleagues.

Responsibilities

• Ensure safety and protection of members, guests and property across the 24-hour operation.
• Assess, review and take appropriate action when working with multiple disciplines.
• Ensure compliance, minimise risk and establish a security presence throughout the estate.
• Communicate confidently with the manor team and guests.

Skills

SIA Licence

Driving Licence

Hospitality Experience

Health & Safety Knowledge

Guest Service Mindset

Job description

Who are we?

Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace.

The Role:

Our Security Officers at Estelle Manor ware responsible for ensuring the safety and protection of our members, their guests, our colleagues, and associated property throughout the 24hour operation. You will be able to assess, review and take appropriate action when working with a variety of disciplines. You will be responsible for compliance, minimising risk, and establishing a security presence throughout the estate and above all, be confident with communicating with our members, guests and wider manor team.

Who we are looking for?

• SIA and driving license is a requirement for this role.
• Previous experience within a luxury hospitality environment would be preferred.
• Proven knowledge and experience of health and safety regulations.
• An enthusiastic team player with a positive mindset and hugely charismatic.
• Passionate about delivering exceptional guest experience with keen attention to detail.

Please note: This role operates on a 4 on / 4 off working pattern covering both days and nights.

The on target earning potential for this role is £34,827 per annum per annum based on a 42 hour contract - comprising a base salary of £31,827 plus a qualified estimate of £3,000 in gratuities and service charge*.

What’s in it for you?

At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Estelleversary surprises. Nurture your well-being with stocked colleague spaces. Engage in forums shaping The Estelle Way. Utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.

Here at Estelle, we want to create a unified culture and sense of belonging throughout. We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and F&B discounts across sister properties.
• Estelleversary gifting for all employees.
• Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees.
• Goes without saying but we will feed you during your shift.
• Cycle to Work scheme.
• Added protection of our pension, health cash plan and life assurance schemes.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Colleague Forums and Sustainability Committees to help create The Estelle Way.
• Recommend-a-friend bonus scheme.
• Uniform provided, cleaned, and pressed.
• Onsite seamstresses to ensure your uniform is fitted and repaired.

About gratuities & service charge:

• Gratuities (tips) and service charge are paid on a pro-rata basis regardless of your role.
• It is estimated that in 2026, our full-time employees can expect to receive in the range of £3,000 in addition to their annual salary.