Safety & Security Manager

Maison Estelle; Witney; On-site; GBP 46,000 - 49,000; Full time

Benefits offered by this job

Staff rates

Biannual socials

Estelleversary

Cycle to Work

Pension & life cover

30 days holiday

Uniform provided

Onsite seamstresses

Job summary

Estelle Manor is seeking a dedicated Safety & Security Manager to lead our Security team. You will oversee a team of Security Officers, focusing on guest and colleague safety while developing frontline managers in a luxury hospitality environment.

Reporting to the Director of Safety and Security, you will drive standards, communicate effectively with diverse colleagues, and ensure regulatory compliance. This is a full-time, on-site role at our Oxfordshire estate.

Qualifications

• Experience in security management within a luxury hotel or premium hospitality environment.
• Line management experience leading Security Officers and driving daily standards.
• Excellent communication skills with diverse stakeholders.
• Ability to perform under pressure and meet deadlines.
• Front-of-house relationship building with members and guests.
• Full UK driving license is required.
• SIA license is required.

Responsibilities

• Lead and develop the Security team to safeguard guests, members and colleagues.
• Maintain high standards of security operations in a luxury hospitality setting.
• Collaborate with senior management to implement safety policies and procedures.
• Represent Security in front-of-house interactions and event support.
• Ensure compliance with licensing and health & safety regulations.

Skills

Security management

Line management

Communication

Under pressure

Front of house relations

UK driving license

SIA license

Job description

Who are we?

Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace.

Reporting to our Director of Safety and Security, we are looking for a dedicated and energetic Safety & Security Manager to lead our Security team. You will be responsible for line managing a team of passionate Security Officers with the core focus of keeping our guests, members and colleagues safe. With a focus on team development, you will lead by example for our officers with a knowledge of security in a luxury hospitality environment.

Who we are looking for?

• Experience in security management within a luxury hotel or premium hospitality environment is required.
• Line management experience with the ability to lead a team of Security Officers and drive daily operational standards.
• Excellent communication skills and the ability to get on with a diverse range of people. You can quickly understand, influence and negotiate, as well as document and explain complex requirements to both technical and non technical colleagues.
• Ability to perform under pressure and deliver results to deadlines.
• Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
• Full UK driving license is required for this role.
• SIA license is required for this role.

The on target earning potential for this role is £49,350 per annum - comprising a base salary of £46,350, plus a qualified estimate of £3,000 in gratuities and service charge*.

What’s in it for you?

At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Estelleversary surprises. Nurture your well-being with stocked colleague spaces. Engage in forums shaping The Estelle Way. Utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.

Here at Estelle, we want to create a unified culture and sense of belonging throughout. We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and F&B discounts across sister properties.
• Estelleversary gifting for all employees.
• Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees.
• Goes without saying but we will feed you during your shift.
• Cycle to Work scheme.
• Added protection of our pension and life assurance schemes.
• 30 days holiday, inclusive of bank holidays, which increases with length of service.
• Colleague Forums and Sustainability Committees to help create The Estelle Way.
• Recommend-a-friend bonus scheme.
• Uniform provided, cleaned, and pressed.
• Onsite seamstresses to ensure your uniform is fitted and repaired.

About gratuities & service charge:

• Gratuities (tips) and service charge are paid on a pro-rata basis regardless of your role.
• It is estimated that in 2026, our full-time employees can expect to receive in the range of £3,000 in addition to their annual salary.