Security Officer

The Hillingdon Hospitals NHS Foundation Trust; North Hillingdon; On-site; GBP 20,000 - 30,000; Full time

Job summary

A prominent NHS healthcare provider in North Hillingdon seeks a Security Officer to ensure the safety of staff, patients, and visitors. Responsibilities include monitoring the CCTV, responding to emergencies, and maintaining a secure environment. The ideal candidate will have experience dealing with difficult situations, good documentation skills, and the ability to liaise with police and hospital staff effectively. This role is integral to maintaining a safe and secure hospital environment, working collaboratively with various departments.

Qualifications

• Experience in monitoring CCTV systems and responding to emergencies.
• Ability to handle aggressive patients/visitors.
• Strong communication skills for liaising with police and medical staff.

Responsibilities

• Monitor the safety of staff, patients, and visitors.
• Respond promptly to incidents on Hospital grounds.
• Document and report issues, working with outside agencies.

Job description

The Security Section exists for the safety of all staff, patients, and visitors to the Hospital site. To be responsible for monitoring the CCTV System, responding to all alarms within the Hospital and responding to duress calls made by members of the Hospital staff, patients and visitors. To deal with any aggressive patients/visitors as necessary. To be responsible for parking on the site, providing directions to visitors, searching for patients missing from the wards, assisting confused patients back to their wards and helping Hospital staff moving patients around the site where appropriate.

Key Responsibilities

1. To maintain a safe environment for staff, patients and visitors within the Hospital and grounds, and the protection of all Hospital assets
2. To respond promptly to incidents and emergencies within the Hospital site
3. To provide documentation, reports and liaise with outside agencies such as the Police
4. To establish and maintain effective working relationships with all wards, departments, and outside agencies with which the Security Team comes into contact
5. To collect evidence for the Police using Police and Criminal Evidence Act 1984 as required
6. To represent the Hillingdon Hospital in Court, giving evidence in any cases that are involved with theft, violence or damage to Hospital property, staff, patients, or visitors
7. To escort staff, cash and patients' property around the Hospital on a regular basis
8. To regularly monitor the car parks and issue parking tickets to staff, patients, and visitors when necessary
9. Issue keys to Hospital departments as necessary.
10. To produce and issue ID/Access Cards, maintaining electronic database records

Working for our organisation

The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities, community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population.

We are absolutely focused on ensuring that our hospitals provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

Important Information Regarding Applications

At The Hillingdon Hospitals NHS Foundation Trust, our recruitment processes are designed to identify candidates who demonstrate the right skills and values to support our commitment to high-quality care.

Please note that the use of artificial intelligence (AI) tools in applications is monitored. Any misuse that results in an inaccurate representation of a candidate's abilities may affect the outcome of the application. Applicants will be required to declare any use of AI prior to submitting their application.

Once a sufficient number of applications have been received the vacancy may be closed prior to the published closing down date. All contracts are issued under Agenda for Change Terms & Conditions of employment and all posts are subject to appropriate job matching or evaluation process, where indicated. Applications are welcome from all sections of the community to ensure our workforce is representative of the population. Please note that all candidates at risk in London and going through the NHS London Redeployment scheme are to be given priority as part of the recruitment process where their application meets the essential criteria for the role.

Please note: If you do not meet the requirements for the role or have specific registration where required then your application will be automatically rejected.

If you do not hear from within 2 weeks of the closing date please assume you are unsuccessful.

The Hillingdon Hospital will use the information provided primarily for the purposes of managing your employment within the Trust.