Security Manager: Lead Safely, Elevate Guest Experience

Haven; New Quay; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Team dining/employee perks

Store discounts

Free facility access

Employee discounts

Job summary

Haven is seeking a Security Manager to lead an energetic team on our holiday park sites across the United Kingdom. You will drive security operations, maintain high safety standards, and ensure a welcoming environment for guests, owners and staff.

You’ll manage budgets and resources, provide coaching, handle incidents, and ensure compliance with health and safety regulations, while supporting team development and delivering exceptional guest experiences.

Qualifications

• Proven experience in a Security Management role, preferably in a holiday park, resort, or customer service environment.
• Valid SIA Door Supervisors (DS) License.
• Strong leadership and communication skills.
• Experience in budgeting and financial management.
• Ability to work evenings, weekends, and holidays.
• Knowledge of security protocols and health and safety regulations.

Responsibilities

• Lead, motivate, and support the security team to deliver excellent service and hit targets.
• Ensure guest experience is welcoming while maintaining security standards.
• Monitor performance, provide coaching, and conduct reviews.
• Manage scheduling, budgets, and resources.
• Ensure compliance with health and safety regulations and company policies.
• Handle security incidents and implement improvements.

Skills

Team leadership

Communication

Budgeting

Security protocols

Health and safety

Education

SIA DS License

Job description

Haven is seeking a Security Manager to lead an energetic team on our holiday park sites across the United Kingdom. You will drive security operations, maintain high safety standards, and ensure a welcoming environment for guests, owners and staff.

You’ll manage budgets and resources, provide coaching, handle incidents, and ensure compliance with health and safety regulations, while supporting team development and delivering exceptional guest experiences.