Security Manager: Lead Team, Safeguard Guests & Park

Parkdean Resorts; Morpeth; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Programme

Holiday discounts (50% for you, 25% to

Team member discount 30%

Partner discounts (Hello Fresh, gyms)

Training and development across 65+ UK

Job summary

Parkdean Resorts is seeking a Security Manager to lead the on-site security team across our UK parks, ensuring guest safety and a welcoming environment. You will plan resources, coordinate patrols, manage incidents, and drive secure operations with a focus on service excellence.

The role requires an active SIA license (Door Supervision) and a full UK driving licence, plus strong customer service and leadership skills to foster a positive security culture under pressure.

Qualifications

• Experience managing a team.
• Current SIA license (Minimum Door Supervision).
• Full clean UK driving licence (Manual Car).
• Excellent customer service skills & confident to communicate and influence.

Responsibilities

• Planning resource levels to ensure the park has the required level of security.
• Utilising Security team members to patrol the park, providing deterrent and preventing situations.
• Ensuring compliance with security assignment instructions.
• Managing incidents and situations, ensuring correct escalation and reporting.
• Managing security technology and CCTV.
• Carrying out full and unbiased investigations, providing detailed statements and reports.
• Using the on-park systems to review security data.
• Identifying and managing security vulnerabilities and risks to the park.
• Liaising with local enforcement authorities for routine inspections and investigations.
• Attending Management and Regional Meetings to promote security awareness to colleagues.
• Fostering a culture of accountability, teamwork, trust and continuous improvement.
• Conduct regular 1:1s and team briefings to ensure your team are engaged and working efficiently and effectively.

Skills

Team leadership

Customer service

Communication

Driving license (Full UK)

Job description

Parkdean Resorts is seeking a Security Manager to lead the on-site security team across our UK parks, ensuring guest safety and a welcoming environment. You will plan resources, coordinate patrols, manage incidents, and drive secure operations with a focus on service excellence.

The role requires an active SIA license (Door Supervision) and a full UK driving licence, plus strong customer service and leadership skills to foster a positive security culture under pressure.