Security Control Room Operator - Day/Night Shifts

Bardwood Support Services Limited; Salford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment specialist firm is seeking a Control Room Operator in Salford, UK. The role involves planning and implementing schedules, monitoring alarms and CCTV systems, ensuring safety, and managing customer support requests. Candidates must possess a valid SIA licence and strong analytical and communication skills. The position offers a pay rate of £12.36 per hour and transitions to permanent placement after 12 weeks, along with various employee benefits.

Benefits

Sodexo retirement plan

Discounts at over 1,900 brands

Gym discount

24/7 employee assistance program

Qualifications

• Valid SIA licence DS / SG and CCTV Licence
• Able to produce clear and concise reports
• Competent in various operational systems

Responsibilities

• Plan and implement forward scheduling processes
• Monitor customer support requests and ensure timelines are met
• Maintain the integrity of the Control Room

Skills

Written communication

Analytical skills

Attention to detail

Time management

Negotiation skills

Customer service orientation

Effective communication

Organizational skills

Data management

Proactive planning

Tools

Operational systems

Job description

A recruitment specialist firm is seeking a Control Room Operator in Salford, UK. The role involves planning and implementing schedules, monitoring alarms and CCTV systems, ensuring safety, and managing customer support requests. Candidates must possess a valid SIA licence and strong analytical and communication skills. The position offers a pay rate of £12.36 per hour and transitions to permanent placement after 12 weeks, along with various employee benefits.