Seasonal Store Colleague

JD GROUP; Norwich; On-site; GBP 18,000 - 22,000; Full time

Job summary

A retail company in Norwich is seeking a Sales Assistant to enhance customer experience and drive sales. The ideal candidate will have a positive attitude, strong interpersonal skills, and flexibility to work various shifts. This role offers opportunities for career advancement in a fast-paced environment, making it perfect for those eager to grow in retail.

Qualifications

• Positive attitude towards a fast-paced retail environment.
• Ability to look at challenges as opportunities for personal development.
• Confident in social interactions with customers.

Responsibilities

• Provide exceptional customer service.
• Drive sales to meet the store's financial goals.
• Replenish stock to maintain optimal product availability.

Skills

Positive attitude

Interpersonal skills

Flexibility

Communication skills

Job description

Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities:

• Providing a knowledgeable and seamless customer experience for all customers that enter the store.
• Continuously maintainingclean and tidy stock standards on shop floor for customers at all times.
• Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on;current trends, in store promotions and continuously evolving store processes.
• Drive sales, ensuring that targets are achieved and, where possible, exceeded.
• Utilise the in-store devices, offering the customer the whole product range.
• Provide alternatives and add on sales at every opportunity.
• Replenish stock levels when needed, making sure the full-sizerange is on the shop floor where possible.
• Ensure that product is priced correctly.
• To deputise for other staff, work within departments, or carry out other duties as required.
• Always represent JD Sports in the most professional manner.
• Conduct your work in a safe and responsible manner.

Role objectives and KPI’s:

• Provide exceptional service to ensure customer satisfaction and retention.
• Actively drive sales to support the store in meeting and exceeding the stores financial goals
• Ensure the timelyand accuratereplenishment of stock on the shop floor to maintainoptimalproduct availability

Skills and Experience:

• A positive attitude towards a fast-paced, customer focused retail environment.
• An ability to enthusiastically look at challenge as an opportunity to develop yourself; your career and learn new skills.
• Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.