Seasonal Outreach & Shelter Hub Worker

Volunteer Centre; Leeds; On-site; GBP 27,000 - 33,000; Full time

Job summary

A charitable organization in Leeds seeks a compassionate Seasonal Hub and Outreach Worker to support individuals facing homelessness. The role involves street outreach, building relationships, and offering assistance during nights and weekends. Ideal candidates will have experience with vulnerable individuals and knowledge of issues around homelessness and crisis situations. This full-time position offers a competitive salary and a supportive team environment.

Benefits

25 days holiday (+ bank holidays)

Paid ‘Wellness’ hour each week

Contributory pension scheme

Employee Assistance Programme

Discounts for shopping, cinema, holidays, fitness

Refer a friend scheme

Qualifications

• Experience of engaging and providing meaningful support to individuals with complex support needs.
• Experience of communicating effectively with people requiring support.
• Experience of working in a hostel/supported housing environment.
• Experience of recording relevant sensitive information in a timely manner.
• Knowledge of at least one of the following issues: benefits system, substance use, mental/physical health.
• Some experience of supporting people affected by homelessness.
• Knowledge of Safeguarding Procedures and their application.
• Experience of working with people in crisis.

Responsibilities

• Going on outreach shifts covering early mornings, nights, and weekends.
• Engaging with rough sleepers and individuals involved in anti-social behaviour.
• Working in the Winter night shelter overnight over a 7 day period.
• Collaborating with partner agencies to support service users.
• Accurately recording interactions with clients and professionals.

Skills

Engagement with vulnerable individuals

Effective communication

Experience in crisis situations

Knowledge of homelessness issues

Awareness of safeguarding procedures

Job description

A charitable organization in Leeds seeks a compassionate Seasonal Hub and Outreach Worker to support individuals facing homelessness. The role involves street outreach, building relationships, and offering assistance during nights and weekends. Ideal candidates will have experience with vulnerable individuals and knowledge of issues around homelessness and crisis situations. This full-time position offers a competitive salary and a supportive team environment.