School Transport & Commissioning Lead

Royal Borough of Kensington and Chelsea; Winchester; Hybrid; GBP 33,000 - 37,000; Full time

Job summary

A local council in the UK is seeking an Assistant Transport Commissioner to oversee school transport arrangements. The role requires strong administrative skills, customer care abilities, and proficiency in IT systems, particularly for managing transport records and liaising with schools and families. Offering a hybrid work environment, this position aims to enhance educational access for children while providing ample professional growth opportunities. Key responsibilities include managing records, sourcing transport, and maintaining effective stakeholder relationships.

Benefits

Health Assured Employee Assistance Programme

Professional development opportunities

Generous annual leave entitlement

Access to the Local Government Pension Scheme

Qualifications

• GCSEs in English and Maths or equivalent.
• Experience in applying administrative systems and procedures.
• Excellent IT skills with various data management software.
• Ability to work in a customer-focused environment.
• Organisational and time management skills for working under pressure.
• Effective written and verbal communication and negotiation skills.
• Strong team player who is flexible and adaptable.

Responsibilities

• Manage and update records accurately in databases.
• Deliver high customer service and act as an escalation point.
• Support maintenance of route planning software.
• Commission transport for various educational needs.
• Source transport for routing under manager direction.
• Develop relationships with families and schools.

Skills

Administrative systems

Customer care

IT skills

Organisational skills

Communication skills

Negotiation skills

Attention to detail

Education

GCSEs in English and Maths or equivalent

Tools

Microsoft Office

Capita One

Job description

A local council in the UK is seeking an Assistant Transport Commissioner to oversee school transport arrangements. The role requires strong administrative skills, customer care abilities, and proficiency in IT systems, particularly for managing transport records and liaising with schools and families. Offering a hybrid work environment, this position aims to enhance educational access for children while providing ample professional growth opportunities. Key responsibilities include managing records, sourcing transport, and maintaining effective stakeholder relationships.