School Tech Support Specialist: Classroom IT & Learning

Marchant Recruitment; St Albans; On-site; GBP 24,000 - 32,000; Full time

Job summary

Marchant Recruitment seeks a School IT Technician for a school in Harpenden, Hertfordshire. The role focuses on providing day-to-day IT support to staff and pupils and helping maintain classroom technology and digital learning resources.

The successful candidate will troubleshoot hardware and software issues, configure devices, maintain records, and ensure data protection and safeguarding procedures are followed, with a customer-focused and collaborative approach.

Qualifications

• Previous IT support or troubleshooting experience is desirable.
• Familiarity with computers, operating systems and common software.
• Clear communication and a patient approach to assisting users.
• Good organisation and attention to detail.
• Ability to prioritise requests and follow safeguarding procedures, including background checks.

Responsibilities

• Respond to IT support requests from staff and pupils.
• Troubleshoot computer, printer, software, and peripheral issues.
• Assist with configuring and preparing devices for use.
• Support classroom technology and digital learning resources.
• Maintain accurate records of technical issues and resolutions.
• Help monitor IT equipment and maintain inventory records.
• Escalate complex faults to relevant technical teams.
• Follow data protection, cybersecurity, and school safeguarding procedures.

Skills

IT support

Troubleshooting

Operating systems

Clear communication

Organisational skills

Safeguarding checks

Right to work UK

Job description

Marchant Recruitment seeks a School IT Technician for a school in Harpenden, Hertfordshire. The role focuses on providing day-to-day IT support to staff and pupils and helping maintain classroom technology and digital learning resources.

The successful candidate will troubleshoot hardware and software issues, configure devices, maintain records, and ensure data protection and safeguarding procedures are followed, with a customer-focused and collaborative approach.