Schemes Underwriting Team Lead (Hybrid)

Benefact Group plc; England; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A major financial services group in Brighton seeks an Underwriting Team Leader to manage the Schemes team, drive business growth, and enhance customer service offerings. The ideal candidate will have a strong background in commercial underwriting and experience in managing customer relations. The role provides a collaborative environment with opportunities for professional development and offers hybrid working options, alongside competitive benefits including generous bonuses, healthcare, and a robust pension scheme.

Benefits

Hybrid working

Group Personal Pension - up to 12% employer contribution

Generous annual bonus scheme between 6% and 24%

25 days annual leave plus bank holidays

Health and wellbeing benefits

Employee Assistance Programme

Full study support for professional qualifications

Access to virtual GP

Qualifications

• Significant trading and negotiation experience.
• Experience managing a customer service team is highly valued.
• Ability to analyze data for reporting.

Responsibilities

• Manage the team to meet objectives and drive growth.
• Support acquisition of new schemes and manage existing ones.
• Handle escalated customer complaints effectively.
• Conduct audits and offer coaching and training.

Skills

Commercial underwriting experience

Stakeholder management

Data analysis and MI reporting

Negotiation skills

Confident communication

Education

Dip CII qualified or working towards

Job description

A major financial services group in Brighton seeks an Underwriting Team Leader to manage the Schemes team, drive business growth, and enhance customer service offerings. The ideal candidate will have a strong background in commercial underwriting and experience in managing customer relations. The role provides a collaborative environment with opportunities for professional development and offers hybrid working options, alongside competitive benefits including generous bonuses, healthcare, and a robust pension scheme.