Key responsibilities
- Collaborate with business and IT leaders to drive the development of refined business requirements.
- Transition solution designs and participate in workshops
- Designing, supporting, or re-engineering highly complex application solutions
- Designing, creating, managing, and updating complex data models, user interfaces, application security, business logic, and process automation.
- Recommending alternative approaches and best practices, defining technical impact, and providing sizing estimates.
- Leads Salesforce implementation and provides engagement leadership
- Oversee deployment of Salesforce configurations, customizations, and integrations as per best practices
- Works closely with Customer to ensure successful customer relationship & ensure quality deliverables
- Manages project stakeholders, resources, risks, and issues
Key skills/knowledge/experience
Overall 15+ years; Salesforce technical experience 15+ years
- conducts business analysis workshops to understand business goals and processes, understand pain points and translate them to stories and functional design
- Good understanding of Salesforces technical features and functionalities
- Provides training, support, and guidance to the end-users of the solution
- Experienced in monitoring and maintaining adherence to estimates, timelines and milestones
- Experience in leading and providing technical/analytical guidance
- The individual can manage application developers in designing, developing, and supporting application solutions.
- This grade includes senior level professionals with the experience and capability to effectively manage complex project activities and project change as well as deep subject matter expertise.
- Certification: PD1 is a must, with PD2 adds more value
- Understand Salesforce object model and relationship
- Experience in custom development such as LWC, Apex, Triggers, Batch process
- Experience in config development such as Flows, Layout business workflow
- Knowledge on Bit Bucket or any Version Control Tool
Your Profile
Apex, Salesforce, LWC, Design principles, Service Cloud negotiating, client facing, communication, assertive, team leading/team member skills, supportive.
Desirable skills/knowledge/experience