Salesforce Business Analyst

Empiric; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Salesforce Business Analyst with expertise in Sales & Service Cloud for a critical position based in London. The role involves collaboration with a global team to design and support Salesforce solutions, as well as managing stakeholder relationships. Candidates should have over 10 years of Salesforce experience and exceptional communication skills. This position offers a competitive day rate, a starter bonus, and a free lunch club experience.

Benefits

Excellent day rate

Starter bonus

Free Lunch Club experience

Qualifications

• 10+ years of relevant Salesforce experience.
• Strong expertise as a Salesforce Business Analyst in Sales & Service Cloud.
• Proven leadership skills demonstrating strong judgment and problem-solving.

Responsibilities

• Collaborate with a global team throughout the design, development, launch, and support of Salesforce.com solutions.
• Provide airline industry experience to improve Salesforce solutions.
• Manage stakeholder relationships and conduct client-facing meetings.

Skills

Salesforce experience

Sales & Service Cloud expertise

Communication skills

Leadership and decision-making

Job description

Job Description

Salesforce Business Analyst - Sales & Service Cloud – Hybrid / Remote - London

Empiric have received an exciting opportunity for a Salesforce Business Analyst with strong Sales & Service Cloud experience. Plus skills in working with a global team throughout the design, development, launch, and support of Salesforce.com solutions.

Our client is looking for strong candidates to with a good experience of stakeholder management and lots of client facing meetings providing solutions

The Sales & Service Cloud Business Analyst will provide airline industry experiences to help improve Salesforce solutions, help to resolve, mitigate issues, and risks as they arise..

Skills / Experience

• 10+ years of relevant Salesforce experience
• Strong Salesforce Business Analyst expertise in Sales & Service Cloud
• Strong communication skills, both written and oral.
• Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making

Certifications

• Sales and / or Service Cloud

Other

• Term : 6 to 18 months plus possible extensions
• Rate : Excellent day rate + Starter Bonus + Free Lunch Club experience

This is a critical position, so contact Woody for a confidential ...