Salesforce Administrator

Return on Investment Ltd; Remote; GBP 27,000 - 35,000; Full time

Job summary

A leading technology organization in the UK is seeking a Salesforce Administrator to enhance B2B sales journeys through transformative Salesforce solutions. The successful candidate will manage Salesforce instances, providing end-to-end CRM solutions and support. This role offers a competitive salary and exceptional benefits, including annual health allowances and education bursaries, fostering a culturally supportive and inclusive workplace for all backgrounds.

Benefits

Annual health and wellbeing allowance

Access to education bursaries

Birthday voucher

Company pension

Private medical insurance

Dental cover

Annual leave increasing with service

Subsidised car purchase schemes

Qualifications

• Strong track record in delivering B2B Salesforce solutions.
• Experience with Salesforce certification.
• Desirable experience with Sales Cloud, Marketing Cloud, Tableau, or Agentforce.

Responsibilities

• Deliver end-to-end CRM solutions from requirements gathering to release.
• Build and manage Salesforce automations, flows, and reports.
• Provide support and troubleshooting for existing Salesforce instances.

Skills

B2B Salesforce solutions

Salesforce certification

Sales Cloud

Marketing Cloud

Tableau

Agentforce

Data management with Excel

Job description

Salesforce Administrator

Location:Remote Working
Job Type:Full time, Business Hours: Monday - Friday
Salary:£27,000 - £35,000, depending on experience

About Us

ROI has grown to nearly 400 employees over the past 20 years, partnering with more than 25 car and van manufacturers in the UK and four across Europe. Our organisation brings together three specialist divisions: outsourced people services supporting sales and service operations; expert B2B marketing that drives targeted business growth; and our fast-scaling technology division, CODIFI, which develops a suite of SaaS solutions and Salesforce platforms used by leading automotive brands.

We are a dynamic, ambitious organisation with a passion for innovation, collaboration, and continuous development. Our culture is positive, supportive, and genuinely focused on helping our people grow their careers.

The Role

We’re looking for an experienced Salesforce Administrator to join our CODIFI development team. In this role, you’ll deliver transformative Salesforce solutions for 18 automotive manufacturers across the UK and Europe. You’ll play a key part in enhancing our clients’ B2B sales journeys by building, maintaining, and optimising Salesforce instances that support critical business operations.

Key Responsibilities

• Deliver end-to-end CRM solutions from requirements gathering and planning through to development, testing, and release.
• Build and manage Salesforce automations, flows, custom views, reports, and dashboards.
• Create and edit object fields, validation rules, and system configuration.
• Use Data Loader for efficient data management.
• Regularly work with Excel, including v-lookups and data analysis.
• Apply knowledge of marketing automation tools such as Marketing Cloud and Account Engagement.
• Conduct thorough testing to ensure high-quality solutions.
• Provide support and troubleshooting for existing Salesforce instances.
• Maintain accurate records in Jira, including ticket management and time logging.
• Collaborate with the wider Salesforce team to share knowledge and strengthen capability.
• Build strong relationships with clients and internal stakeholders.

What We’re Looking For

• a Strong track record in delivering B2B Salesforce solutions and implementations
• aSalesforce certification.
• have experience with Sales Cloud, Marketing Cloud, Tableau, or Agentforce is desirable.
• aninterest in expanding into connected technologies such as Amazon Connect is advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

• a £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
• access to education bursaries to learn new skills.
• a day off and a voucher to get yourself something nice on your birthday
• company pension
• healthcare plans including private medical insurance and dental cover
• 22 days annual leave rising to 30 with length of service
• subsidised car purchase schemes available

How to Apply

If you’re interested in joining us as a Salesforce Administrator,apply today!

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.