Sales Support & Order Management Specialist

Brook Street; Swansea; Sur place; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Pension scheme

25 days holiday + bank holidays

Training & development opportunities

Résumé du poste

Brook Street in Swansea is seeking an experienced Internal Sales Coordinator to act as the bridge between customers, the external sales team and internal departments. You will keep orders moving smoothly and service levels high.

You will support the external sales team with customer accounts, handle inquiries and follow-ups, and manage the sales order process to ensure timely fulfilment. Strong Excel and organisation are essential, with a proactive, customer-focused approach.

Qualifications

• Excellent communication and organisational skills with strong attention to detail.
• Confident with Microsoft Excel and other Office tools.
• Proactive, solutions-focused attitude and ability to manage multiple priorities.
• Professional, customer-focused approach with experience in sales support or customer-focused roles.

Responsabilités

• Support the external sales team with customer accounts, enquiries and lead follow-ups.
• Manage the sales order process to ensure timely fulfilment.
• Liaise with suppliers and factories to support on-time delivery.
• Be the main contact for customers, updating on orders, deliveries and product availability.

Connaissances

Communication

Organisation

Attention to detail

Excel

Multi-tasking

Customer-focused

Sales support

Outils

Microsoft Office

Description du poste

Brook Street in Swansea is seeking an experienced Internal Sales Coordinator to act as the bridge between customers, the external sales team and internal departments. You will keep orders moving smoothly and service levels high.

You will support the external sales team with customer accounts, handle inquiries and follow-ups, and manage the sales order process to ensure timely fulfilment. Strong Excel and organisation are essential, with a proactive, customer-focused approach.