Sales Support Coordinator

OPENLANE Europe; Chester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive sales company in Chester is seeking a motivated Sales and Operations Support professional to enhance existing client relationships and assist with the growth of Spoticar. The ideal candidate will have a strong background in automotive sales or B2B environments, excellent communication skills, and a proactive approach. This role offers a competitive salary, 25 days holiday plus bank holidays, healthcare, and a hybrid work model.

Benefits

Competitive salary

25 days holiday + bank holidays

Healthcare Scheme

Employee Discounts scheme

Company Pension

Cycle to Work Scheme

Eye care vouchers

Hybrid Working

Social Events

Company Sick Pay

Qualifications

• Sales experience in the automotive industry or B2B sales environment.
• Strong ability to build and maintain long-term customer relationships.
• Confident communicator with excellent presentation and negotiation skills.
• Proactive and self-motivated, with a track record of meeting and exceeding sales targets.
• Strong organizational skills and attention to detail.
• Willingness to travel for customer visits and business meetings.
• Positive, energetic, and team-oriented mindset.
• Proficient in using MS Excel.

Responsibilities

• Proactively contact and support existing retailers.
• Engage dealers via outbound calls and emails.
• Support existing customers in developing their business.
• Actively re-engage former customers.
• Describe details of Spoticar’s stock offering.
• Execute targeted call campaigns.
• Achieve and exceed assigned sales targets.
• Bring positivity and professionalism to daily interactions.

Skills

Sales experience in the automotive industry or B2B sales environment

Build and maintain long-term customer relationships

Confident communicator

Excellent presentation and negotiation skills

Proactive and self-motivated

Strong organizational skills

Attention to detail

Proficient in using MS Excel

Job description

This is a new and exciting opportunity for somebody to join our Stellantis – Pre-Owned Car Sales and Operations Team based in our head office in Chester to assist in the development and growth of SPOTICAR.

A fantastic new challenge for somebody ideally with sales and operational experience in the automotive sector, from either B2C or B2B environment, this role is not about cold calling, but about engagement with existing clients and improving our relationships with them.

You would be working with a dynamic team based in our head office in the Chester Business Park.

What will you do?

• Proactively contact and support existing retailers within a Stellantis market area, maintain strong relationships, and assisting inactive retailers and understanding their business needs and challenges
• Engage dealers via outbound calls and emails from an existing database
• Support existing customers in developing their business with Spoticar, ensuring satisfaction and loyalty
• Actively re-engage former customers, analyse reasons for disengagement, and report findings to management
• Describe details of Spoticar’s stock offering, with accuracy and confidence
• Execute targeted call campaigns to promote new stock, solutions, and services to both new and existing customers
• Consistently achieve and exceed assigned sales targets, contributing to the overall growth of Spoticar’s market share
• Bring positivity, pro-activity, enthusiasm and professionalism to daily interactions, aligning with Spoticar’s values and culture

Requirements

• Sales experience in the automotive industry or B2B sales environment
• Strong ability to build, and maintain long-term customer relationships
• Confident communicator with excellent presentation and negotiation skills
• Proactive and self-motivated, with a track record of meeting and exceeding sales targets
• Strong organizational skills and attention to detail in managing customer portfolios
• Willingness to travel for customer visits and business meetings (infrequent, as required)
• Positive, energetic, and team-oriented mindset
• Proficient in using MS Excel

Benefits

• Competitive salary (depending on experience)
• 25 days holiday + bank holidays
• Healthcare Scheme
• Employee Discounts scheme
• Company Pension
• Cycle to Work Scheme
• Eye care vouchers
• Hybrid Working
• Social Events
• Company Sick Pay