Sales Specialist Arabian Oud

Victoria Leeds; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fragrance retailer in Leeds is seeking an experienced retail consultant to join their team. The role involves delivering exceptional customer service and driving sales through expert fragrance recommendations. Candidates should have 1-2 years of luxury retail experience, excellent communication skills, and a passion for customer engagement. The position offers a base salary of £12.21 plus commission, employee discounts, and opportunities for training and development in a dynamic environment.

Benefits

Base salary plus commission

Employee discount on products

28 days annual leave

Pension scheme

Training and career development opportunities

Qualifications

• 1–2 years of luxury retail, beauty, or fragrance experience.
• Proven track record of meeting or exceeding sales goals.
• Ability to articulate scent stories and engage customers.

Responsibilities

• Deliver personalized fragrance experiences to customers.
• Drive sales through effective product recommendations.
• Assist with opening and closing store procedures.

Skills

Luxury retail experience

Customer service

Interpersonal skills

Sales skills

Communication skills

Job description

Who We Are

Our long journey began in the traditional former marketplace of Riyadh, Souk al-Azal, with an objective to source one of the rarest scent profiles on earth, Oud, which has been a staple in Middle Eastern perfumery for century. Today, the Arabian Oud fragrance house – headquartered in Saudi Arabia – is a global brand with over 1000 stores in many parts of the world, 400 distinctive products in its collection, spread over 35 countries. Our signature stores thrive in cities such as Paris, Dubai, Milano, Madrid, Nice, Berlin, New York, Kuala Lumpur, London Oxford Street, Westfield Stratford and Westfield London, Bluewater.

We are seeking highly successful, experienced retail consultants to expand our team of fragrance specialists for a new opening in Leeds. This is a fantastic experience for a confident and enthusiastic sales assistant. You will play a key role in delivering an excellent, unforgettable experience. The ideal candidate will have an engaging enthusiasm for fragrance and a clear passion for customer service.

Key Responsibilities

Sales & Customer Experience

• Champion a customer centric approach, delivering personalized fragrance experience and recommendations.
• Drive sales through effective product demonstrations, scent pairing, and cross‑selling / up‑selling strategies.
• Resolve customers concerns with empathy and timely follow‑through.
• Maintain consistent brand messaging and merchandising standards across the store.

Visual Merchandising

• Execute visual merchandising standards to create a premium in‑store experience.
• Support seasonal launches, promotions, and fragrance launches with compelling displays.
• Ensure store maintenance, cleanliness, at all times.

Operations

• Assist with opening / closing procedures, cash handling, and POS accuracy.
• Assist with stock reception, stock transfers, and back‑of‑house organization.
• Assist with conducting regular stock counts and assist with cycle counts and annual physical inventory.

Brand Relations

• Maintain strong knowledge of fragrance notes, brands, and trends.
• Assist with events, in‑store activations, and private shopping appointments.
• Represent the brand with integrity and discretion.
• High level of presentation, grooming, and professional appearance suitable for a luxury brand.

Compliance & Standards

• Uphold company policies, privacy laws, and health & safety regulations.
• Ensure accurate pricing, ticketing, and promotions in line with brand guidelines.
• Protect company assets and minimize loss (shrink) through vigilant controls.

Key Qualifications

• 1–2 years of luxury retail, beauty, or fragrance experience (experience in premium brands is a plus).
• Proven track record of meeting or exceeding sales goals.
• Exceptional interpersonal and communication skills.
• Strong customer and relationship building abilities.
• Knowledge of fragrance categories, notes, and the ability to articulate scent stories.
• High level of presentation, grooming, and professional appearance suitable for a luxury brand.
• Flexibility to work peak hours, weekends, holidays, and store events.

Qualifications

• 1–2 years of retail experience, preferably in beauty / fragrance or luxury retail.
• Proven leadership or supervisory experience in a retail environment.
• Excellent guest service and relationship building skills.
• Strong communication.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Basic retail math, POS system proficiency.
• Knowledge of fragrance notes, brands, and fragrance culture is a plus.

Core Competencies

• Customer Focus
• Sales Driven
• Merchandising & Visual Standards
• Problem Solving
• Communication & Collaboration
• Attention to Detail

Benefits

• Base Salary £12.21 plus commission
• Employee discount on products
• 28 days annual leave
• Scheme Pension
• Training and career development opportunities

How to Apply

• Please submit your resume and a brief cover letter outlining :
• Your retail leadership experience.
• Why you’re passionate about fragrance and how you’d contribute to our team.

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