Sales & Operations Support

ITAC Solutions; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A retail solutions company is seeking a Sales & Operations Support professional in Birmingham. This role emphasizes customer interaction and operational coordination in a high-end showroom environment. Ideal candidates will bring professionalism, strong communication skills, and a flexible team-player attitude. Compensation is set between $19 and $20 per hour, with opportunities to partake in various aspects of operations.

Benefits

Monthly performance-based spiff

Beautifully designed showroom

Collaborative team environment

Hands-on experience with order fulfillment

Qualifications

• High professionalism and personability.
• Ability to multi-task comfortably across various software.
• Strong communication and interpersonal skills.

Responsibilities

• Coordinate and track sales orders from showroom to warehouse.
• Communicate with customers and vendors to fulfill orders and resolve issues.
• Assist with procurement to ensure inventory levels meet demand.
• Handle RMA requests and coordinate replacements.
• Provide front-line customer support, in-person and via phone.
• Support team members with various tasks as needed.
• Maintain professional presentation of the showroom and brand.

Skills

Professional demeanor

Strong communication skills

Team-player mindset

Multi-tasking in MS Office Suite

Comfort with Adobe

Familiarity with QuickBooks

Job description

Our client is looking for Sales & Operations Support to help keep their showroom and operations running seamlessly. This role is perfect for someone who enjoys interacting with customers, coordinating orders, and supporting a high-end, fast-paced environment. You’ll play a key part in delivering a seamless experience to both walk-in clientele and industry partners.

Benefits & Extras

• Monthly performance-based spiff
• Opportunity to work in a beautifully designed showroom with exclusive products
• Small, collaborative team environment
• Hands‑on experience with order fulfillment, procurement, and customer support

Compensation: $19–$20/hour

What You’ll Be Doing

• Coordinating and tracking sales orders from showroom to warehouse
• Communicating with customers and vendors to fulfill orders and resolve issues
• Assisting with procurement to ensure inventory levels meet demand
• Handling RMA requests and coordinating replacements
• Providing front‑line customer support, in‑person and via phone
• Supporting team members with various tasks as needed
• Maintaining professional presentation of the showroom and brand

What You’ll Need to Be Considered

• Highly professional and personable
• Comfortable multi‑tasking across MS Office Suite, Adobe, and QuickBooks
• Strong communication and interpersonal skills
• Team‑player mindset, flexible to handle a variety of daily tasks

Apply Now!