Sales Operations Manager - UK&I

Ninjakitchen; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading consumer products company in London is looking for a Sales Operations Manager to drive revenue and support retail partners. The role involves demand planning, inventory management, and collaborating with internal teams to analyze sales performance. The ideal candidate has 3-5 years of experience in supply chain management and strong analytical skills. This position offers a hybrid work model, working three days a week in the office.

Benefits

Competitive health insurance

Retirement plans

Paid time off

Employee stock purchase options

Wellness programs

Qualifications

• 3–5 years of experience in demand planning or supply chain roles in consumer products.
• Strong analytical skills and attention to detail.
• Ability to work collaboratively in a team environment.

Responsibilities

• Manage operational functions to drive revenue for retail accounts.
• Conduct forecasts, inventory planning, and manage supply chain aspects.
• Analyze trends and provide actionable business insights.

Skills

Demand planning

Supply chain management

Business analytics

Analytical skills

Communication skills

Tools

Microsoft Office

Job description

Overview

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions. Powered by two trusted, global brands, Shark and Ninja, the company has a track record of disruptive innovation and growth across multiple product categories. Headquartered in Needham, Massachusetts with more than 3,600 associates, the company sells its products at key retailers, online and offline, and through distributors worldwide.

Role

The Sales Operations Manager is the primary resource for operational functions associated with driving revenue and margin for assigned retail accounts. Key functions include demand planning, inventory management, purchase order execution, POS & trend analysis, trade spend management, and daily monitoring of overall business trends and operational performance. The role involves monitoring real-time business issues, interpreting data, and suggesting immediate action plans to address issues or opportunities. The position collaborates with Shark/Ninja internal cross-functional resources and direct account contacts to communicate and act on business issues in a timely manner.

The position is based in London, hybrid 3 days a week.

Responsibilities

• Become a leading resource on customer-specific needs and requirements while providing timely communication to both the account and the company to meet mutual needs.
• Pull weekly business reporting documents identifying calls to action or highlights.
• Coordinate and track sales performance against promotional expectations with the sales analyst and help formulate a future shipment plan based on results.
• Work closely with customer demand planning teams, the sales director, and the sales analyst on forecasting, inventory planning, orders, and supply chain management.
• Input the forecast in our tool SFO and update Data Governance additions and updated price lists to SFO.
• Conduct weekly meetings with customers’ replenishment teams to review recent results and confirm changes affected sales positively or negatively.
• Coordinate customers’ domestic/import orders with supply chain planning and availability dates.
• Partner with the Account Manager team on trade spend management and input confirmed promotional plans into forecasting systems.
• Partner with extended Target team to coordinate and build customer presentations, monthly business reviews, weekly flash reports, and monthly consensus decks.
• Develop a working knowledge of the kitchen and floor care business from product and consumer perspectives for SharkNinja and competitors.
• Provide monthly financial updates and conduct deep-dive analyses into key operational and sales performance metrics.
• Ad hoc analysis to quickly determine information needed to generate actionable insights.
• Demonstrate curiosity and the ability to find creative solutions.

Qualifications

• 3–5 years of experience in demand planning, supply chain management, or business analytics/financial roles within the consumer products industry.
• Ability to draw insights from multiple complex data sets and inform decision making.
• Ability to work in a collaborative team environment.
• Past operational or sales experience with large retailers is preferred.
• Strong analytical skills, attention to detail, and advanced proficiency in Microsoft Office.
• Strong communication, organization, project management, and interpersonal skills.
• Ability to set priorities and manage multiple tasks in a fast-paced, deadline-driven environment with a positive attitude.

Our Culture

At SharkNinja, we push past the bar every day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results. If you thrive on breaking out of your swim lane, you’ll be at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower personal and professional growth through high-impact learning programs. When you join, you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.

Diversity, Equity & Inclusion

Diversity, Equity, and Inclusion are vital to our global success. We value every voice and blend diverse skills to strengthen SharkNinja’s innovation. We support all associates in bringing their authentic selves to work, with opportunities for career acceleration. We aim for equity to be a key component of the SharkNinja DNA.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [e-mail].

Are you comfortable being in the office specified in the job description, 3 days a week?