Sales Operations Coordinator

Rockfield Specialist Recruitment; Reading; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Join a rapidly growing UK division of a global food manufacturer as a sales operations coordinator. This temporary role, with potential for permanence, involves co-ordinating order fulfillment and managing customer interactions. Ideal for those with a solid customer service background in supply chain management, this position allows for hybrid working and offers a chance to advance your career.

Qualifications

• Previous experience in customer service with a supply chain environment.
• Proven track record of success.

Responsibilities

• Co-ordinating order fulfilment between customers and the warehouse.
• Process orders and update internal trackers.
• Customer facing duties such as dealing with complaints and late deliveries.

Skills

Customer service

SAP

Excel

Job description

This is a fantastic opportunity to join a rapidly growing and evolving UK division of a global food manufacturer, looking for a talented sales operations coordinator. The role will be initially on a temporary contract but there is a strong possibility of it becoming a permanent position. It also offers hybrid working (2 days in the office / 3 days from home).

The successful candidate will be responsible for co-ordinating order fulfilment between the customers and the warehouse. Previous experience in customer service with a supply chain environment, and using SAP and Excel, is essential.

• Process orders from customers
• Allocating stock as per forecast and agreed internal measures
• Update internal trackers
• Arrange delivery slots with 3PL
• Arrange delivery slots on customer portals
• Raise invoices on SAP system for shipped orders
• Update customers on supply shortage and performance
• Customer facing duties such as dealing with complaints, late deliveries and shortages
• Attend all relevant meetings including daily operations meeting and daily 3PL meeting
• Assist in operations administrative tasks such as arranging and booking in inbound supply and updating trackers and systems
• Assist with finance queries such as POD requests and invoicing issues

This is an exciting opportunity for an ambitious individual looking to further their career. If you are interested and have a proven track record of success, we would like to hear from you. Please call Camilla Clark at Rockfield Specialist Recruitment or apply now, with your CV, on-line.

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