Sales Manager

KHR - Recruitment Specialists; England; On-site; GBP 40,000 - 65,000; Full time

Job summary

KHR - Recruitment Specialists is looking for an experienced Sales Manager to lead their UK team. In this role, you'll supervise the sales administration team, act as the main point of contact for key accounts, and enhance customer satisfaction through effective communication and collaboration. The ideal candidate will have a strong background in sales management, especially within the manufacturing or construction industries, and possess excellent interpersonal and organizational skills. Competitive salary, company bonuses, and generous holiday allowances are among the benefits offered.

Benefits

Competitive salary

Company bonus scheme

25 days holiday plus bank holidays

Early finish on Fridays

Pension scheme

Qualifications

• Experience in Sales Management or a Supervisory role.
• Proven experience in the manufacturing or construction industries.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise, support, and motivate the sales office team.
• Maintain strong relationships with key customer accounts.
• Monitor and improve response times to customer queries.

Skills

Sales Management

Communication

Interpersonal Skills

Problem-Solving

Organizational Skills

IT Proficiency

Analytical Skills

Teamwork

Tools

CRM Systems

Microsoft Office

Job description

Our client, a well-established manufacturer with a strong presence in multiple countries, is seeking an experienced Sales Manager to join their UK team. This is an exciting opportunity for a customer-centric professional to play a key role in driving sales performance and enhancing customer satisfaction.

As the Sales Manager, you will be responsible for supervising, supporting, and motivating the sales administration team to ensure high performance and engagement. Acting as the main point of contact for key customer accounts, you will maintain strong relationships and work closely with internal teams to deliver seamless customer service.

Responsibilities

1. Supervise, support, and motivate the sales office team to ensure high performance and engagement
2. Act as the main point of contact for key customer accounts, maintaining strong relationships
3. Assist the Head of Sales in managing and supporting the sales team’s daily requirements
4. Monitor and improve response times to customer queries and orders
5. Provide guidance and support to team members on customer communication and problem-solving
6. Collaborate with procurement, warehouse, logistics, and senior management to ensure seamless customer service
7. Analyse current processes and recommend improvements to enhance team efficiency and service levels
8. Coordinate the preparation and distribution of sales reports, data analysis, and KPIs to management
9. Track customer interactions, ensuring the CRM system is regularly updated
10. Manage staffing levels, conduct regular team reviews, delegate tasks, and organise team training
11. Ensure customer service standards and company policies are upheld across all interactions

Requirements

1. Experience in Sales Management or a Supervisory role
2. Proven experience in the manufacturing or construction industries
3. Excellent communication and interpersonal skills to build strong relationships with customers and internal teams
4. A strong customer-centric approach to problem-solving and ensuring customer satisfaction
5. Organised, detail-oriented, and able to work under pressure and meet deadlines
6. Flexible and open to change within a dynamic and fast-paced environment
7. Strong IT skills, including proficiency in CRM systems, Microsoft Office, and ERP platforms
8. Intelligent, quick-thinking, highly numerate, and possessing high-level verbal and written communication skills
9. A strong team player with strong Excel skills and good analytical skills

Benefits include:

• Competitive salary
• Company bonus scheme
• 25 days holiday plus bank holidays
• Early finish on Fridays
• Pension scheme

At KHR we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling, and grammar, as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills, or relevant experience regarding a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, please submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates, and market insights.