Sales Floor Manager

The Portfolio Group; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic recruitment consultancy in Glasgow seeks a leader for their Inside Sales team. In this role, you will drive recruitment, motivate a team of 15+, and manage day-to-day operations of the sales team. You will support individual and team performance through coaching and feedback. The role offers significant benefits, including 25 days' holiday, private medical insurance after 5 years, and a pension plan with escalating contributions.

Benefits

25 days' holiday plus bank holidays

Cash plan for you and your children

Private medical insurance after 5 years of service

Pension Plan and Life Insurance

Access to Employee Assistance Programme

Free breakfast every Monday

Qualifications

• Experience in leading and motivating a sales team.
• Ability to conduct performance reviews and coaching.
• Strong organizational and communication skills.

Responsibilities

• Motivate and drive the performance of a team of 15+ Business Sales Consultants.
• Complete daily quality checks and provide live coaching.
• Review team performance and provide ongoing support.

Job description

Overview

A key member of the New Business leadership team, you will own and drive the recruitment and onboarding of new starters, conduct ongoing coaching with your team, and support the wider Inside Sales leadership team with the day-to-day running and management of our Inside Sales team.

Responsibilities

1. Motivate and drive the performance of a team of 15+ Business Sales Consultants
2. Complete daily quality checks, live coaching, and feedback sessions with the team to ensure that the standard of calls is excellent.
3. Review team performance daily and support the team individually and as a whole, with ongoing coaching and support to improve performance and ensure that targets are achieved.
4. Monitor daily activity from the team. Support any team members underperforming to ensure that the team are hitting minimum KPI's and conduct monthly 1 to 1's to review performance.

Benefits

• 25 days' holiday, plus bank holidays
• Day off on your birthday
• Cash plan for you (and your children, if any)
• Holidays increase after 2- and 5-years' service
• Contractual sick pay
• Private medical insurance after 5 years' service
• Pension Plan and Life Insurance
• Pension plan contributions increase after 5- and 7-years' service
• Holiday season bonus after 3 years' service
• Profit share scheme
• Season ticket loan scheme
• Cycle to work scheme
• Access to Employee Assistance Programme
• Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!
• Company incentives, access to discount schemes