Sales Executive/Client Relationship Manager

Brook Street; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A reputable family business in Cardiff is seeking a Sales Executive/Client Relationship Manager to manage client accounts and drive business growth. The role involves handling sales activities, preparing proposals, negotiating deals, and maintaining client relationships. Ideal candidates will have strong communication skills and proficiency in MS Office. This is a full-time position offering flexible hours and numerous benefits including annual leave and training support.

Benefits

28 days annual leave

Support for training and exams

Career progression opportunities

Qualifications

• Strong communication and motivational skills.
• Proficient in MS Office, internet, and email.
• Effectively manage customer accounts.

Responsibilities

• Handle incoming sales activity for clients.
• Manage existing client accounts and seek new business.
• Prepare and present sales proposals and quotations.
• Negotiate sales terms and close deals.
• Coordinate with production teams for timely delivery.
• Maintain strong after-sales relationships.
• Conduct market research to identify trends.

Skills

Effective written communication

Proficient in MS Office

Excellent face-to-face communication

Proven success in managing customer accounts

Excellent relationship building skills

Clean driving licence

Job description

An exciting opportunity to join an established family business with a rich history and multiple expanding divisions is seeking a Sales Executive/Client Relationship Manager. The company undertakes projects across the UK for many blue‑chip clients in sectors such as media, healthcare, sports, and voluntary services. This role is office based, flexible working hours over 40 hours per week Monday to Friday. Cardiff area, on site parking.

Job Description

Key Responsibilities

• Report to the Sales Director and Sales Manager handling incoming sales activity.

• Manage existing clients and identify new business opportunities to drive growth.

• Prepare and present quotations, proposals, and product samples.

• Negotiate sales terms and close deals to achieve monthly and annual targets.

• Coordinate with design, production, and installation teams to ensure on‑time delivery.

• Maintain strong after‑sales client relationships to encourage repeat business.

• Conduct market research to spot trends, competitors, and new opportunities.

Required Skills

• Effective written communication and motivational skills.

• Proficient in MS Office (especially Excel and Word), internet, and email.

• Excellent face‑to‑face and telephone communication skills.

• Proven success in managing customer accounts.

• Excellent people and relationship building skills.

• Clean or near clean driving licence essential

Employment Details

• Full‑time permanent position.

• Flexible working hours, 40 hours per week with core hours from 10am to 3pm.

• 28 days annual leave including bank holidays (increases after year 2).

• Support for relevant training and industry exams.

• Career progression opportunities available.

Please apply ASAP or call Kerry Lewis on 029 21509900

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.