Sales Executive

Hyatt Hotels Corporation; Birmingham; On-site; GBP 27,000; Full time

Job summary

A leading hospitality company in Birmingham is seeking a Sales Executive to manage day-to-day operations of group events. You will build strong relationships with clients through effective communication and ensure exceptional client satisfaction. The ideal candidate has experience in hospitality and possesses excellent organizational and negotiation skills. This position offers a competitive salary of £26,780 per annum along with comprehensive benefits. Join a diverse team committed to making travel more human.

Benefits

Competitive salary and benefits package

Accommodation and dining discounts

Complimentary meals on duty

28 days holiday including bank holidays

Learning and development opportunities

Employee assistance program

Headspace membership

Qualifications

• Experience in a similar role within a hospitality environment.
• Passion for planning and service excellence.

Responsibilities

• Manage group and event enquiries from initial contact to post-event follow-up.
• Communicate effectively with internal teams for seamless event execution.
• Attend sales functions and maintain meticulous records of bookings.

Skills

Excellent communication skills

Strong attention to detail

Sales and negotiation skills

Organizational skills

Job description

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

Hyatt Regency Birmingham is ideally located in the heart of the city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre (ICC), Brindley Place, and the Bullring shopping centre. This contemporary four-star hotel offers direct access to the vibrant canal area and is a short stroll from Birmingham New Street Station. The hotel features 319 spacious guest rooms and suites, 12 versatile event spaces, a modern restaurant, a traditional pub-style bar, and a luxurious spa with an indoor pool and fitness centre.

The role

Reporting to the Groups & Events Manager, the role involves day-to -day management of the hotel’s groups, meetings & events. You will be responsible for building strong working relationships with clients by ensuring you maintain regular contact by phone, email and in person.

Some of the key tasks include but are not limited to:

Manage group and event enquiries from initial contact to post event follow up, ensuring prompt communication, accurate proposals and exceptional client satisfaction.

Provide friendly and knowledgeable site visits with clients.

Communicate effectively with internal operational teams to ensure seamless event execution and a consistent guest experience.

Maintain meticulous records of all bookings and event details within internal systems, ensuring accuracy & clarity.

Attend sales functions, meetings, and exhibitions as required.

Stay informed on industry trends and best practices to continuously enhance event offerings and drive repeat business

Qualifications

About you:

The ideal candidate will have gained experience in a similar role, preferably within a hospitality environment. We are looking for an excellent communicator with a strong eye for detail and good sales and negotiation skills. You are highly organised and bring a passion for planning and service excellence.

What you can expect

Salary is £26,780.- per annum with the below benefits.

Hyatt offers a great range of benefits, including:

• Competitive salary and benefits package
• Generous accommodation and dining discounts at Hyatt properties worldwide
• Complimentary meals on duty
• Holiday: 28 days including bank holidays (increasing to up to 33 days)
• Extensive learning and development opportunities, both internally and through external courses
• Employee assistance program to support your well-being
• Headspace membership and access to our Employee Assistance Programme
• A supportive working environment where your efforts are recognised and rewarded

A commitment to DE&I with opportunities for you to be part of one of our 4 UK DE&I Chapters

Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

**Terms & Conditions apply**

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Hyatt Regency Birmingham also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps:Apply today for thisSales Executive role and start your journey with Hyatt Hotels!

Hyatt Regency Birmingham is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.