Sales Development Representative

Onecom; Fareham; On-site; GBP 24,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Birthday day off

Volunteer day

Pension contribution 9%

Life assurance 4x salary

Employee awards

Tech discounts

All-expenses-paid company events

In-House Training Academy

Mental health support services

Gym membership discount

Free breakfast & fresh fruit

Eye-care vouchers

Financial wellbeing support

Job summary

Onecom, the UK's leading business technology provider, is seeking a Sales Development Representative to prospect, qualify, and convert new business opportunities with SME clients. You will work in a target-driven office, receive full training, and help identify upsell potential while using Salesforce to keep records up to date.

You’ll need a proactive mindset, strong telephone manner, and comfort with standard Office tools.

Qualifications

• Proactive self-starter with high energy and a drive to hit targets.
• Natural people skills with a clear, professional telephone manner.
• Positive, can-do approach and resilience in the face of challenges.
• Customer-focused mindset with strong data accuracy and record-keeping.

Responsibilities

• Proactively contact businesses over the phone to discover and qualify telecoms and connectivity requirements.
• Identify, nurture, and progress high-quality sales leads from initial conversation through to closing deals.
• Listen to customer challenges, present tailored solutions, and guide clients through the decision process.
• Apply proven sales methods to negotiate pricing, terms, delivery and specifications to hit targets.
• Maintain strong client relationships and explore opportunities for account growth, cross-selling, and upselling.
• Keep Salesforce CRM up-to-date and comply with Ofcom and internal standards.

Skills

Telesales

Customer service

Outbound calling

CRM Salesforce

Proactive mindset

Office tools

Tools

Salesforce

Microsoft Office

Job description

Why Join Us?

Onecom is the UK's leading business technology provider, shaping the way we work, connect, communicate and operate.

You will join a multi-award-winning company, with over 800 talented people committed to delivering great customer experiences driven by the Onecom Way; Think Kaizen, Be Respectful, Build Relationships, Make it Happen, Work Smart, Be Amazing.

About the role

As a Sales Development Representative, you will prospect, qualify, and convert new business opportunities while identifying upsell potential. Working in a collaborative, target-driven office environment with full training and supportive leadership, you will engage prospective business clients (SME’s), understand their communication needs, and introduce tailored solutions that deliver genuine value.

What you'll be doing

• Proactively contact businesses over the phone to discover and qualify their telecoms and connectivity requirements.

• Identify, nurture, and progress high-quality sales leads from initial conversation through to closing deals.

• Actively listen to customer challenges, present the right solutions, and guide clients smoothly through the decision-making process.

• Learn and apply proven sales methodologies to negotiate pricing, terms, delivery, and specifications to achieve target volume and profit.

• Maintain strong client relationships and explore opportunities for account growth, cross-selling, and upselling.

• Keep CRM (Salesforce), records up-to-date while upholding Ofcom standards and internal compliance.

What we're looking for

• A proactive, self-starter with high energy and a determination to hit and exceed targets.

• Natural people skills with a clear, professional, and engaging telephone manner.

• A positive, can-do approach with the ability to bounce back from challenges and keep focused on results.

• A customer focused mindset.

• Accuracy in tracking information, managing administrative tasks, and recording customer data.

• Comfortable using standard computer tools and Microsoft Office packages (Outlook, Excel, Word).

Our dream candidate will also have

• Previous experience in telesales, customer service or outbound calling is welcome, but coachability and attitude are our top priorities.

Perks for our people

Holidays: 25 days + bank holidays and buy/sell options

Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day

Lifestyle: 9% combined pension contribution and 4x salary life assurance

Rewards: Quarterly and annual employee awards, discounts on tech

Socials: All-expenses-paid company events

Development: In-House Training Academy

Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support

Everyone belongs at Onecom

We believe that diverse teams bring a range of experiences and better ideas that fuel innovation. That’s why we’re committed to creating an environment where everyone feels valued, respected, and able to bring their authentic selves to work.

We welcome applications from people of all backgrounds, experiences, identities, and perspectives.