Sales Development Representative

ONECOM LTD; Fareham; On-site; GBP 26,000 - 42,000; Full time

Benefits offered by this job

25 days holidays + bank holidays

Birthday day off

Volunteer day

Pension contribution

Life assurance

Tech discounts

Company events

Training academy

Mental health support

Job summary

ONECOM LTD in Fareham is seeking a Sales Development Representative to prospect, qualify, and convert new business opportunities in the telecoms and connectivity space. You will identify upsell potential, engage SME clients, and work in a target-driven office environment with full training and supportive leadership.

You’ll maintain Salesforce records, nurture leads from first contact to close, and apply proven sales methods to negotiate terms.

Qualifications

• Experience in telesales, customer service or outbound calling is welcome, but coachability and attitude are key.
• Ability to prospect, qualify, and progress opportunities to closing deals.
• Experience using Salesforce or similar CRM to manage pipelines.

Responsibilities

• Prospect and qualify new business opportunities by phone, email, and outreach.
• Identify upsell potential and progress leads from initial contact to close.
• Maintain accurate CRM records and support compliance requirements.

Skills

Prospecting

Qualifying

Closing deals

CRM management

Communication skills

Phone sales

Microsoft Office

Team collaboration

Target-driven

Tools

Salesforce

Outlook

Excel

Word

Job description

As a Sales Development Representative, you will prospect, qualify, and convert new business opportunities while identifying upsell potential. Working in a collaborative, target-driven office environment with full training and supportive leadership, you will engage prospective business clients (SME's), understand their communication needs, and introduce tailored solutions that deliver genuine value.

What you'll be doing

• Proactively contact businesses over the phone to discover and qualify their telecoms and connectivity requirements.
• Identify, nurture, and progress high-quality sales leads from initial conversation through to closing deals.
• Actively listen to customer challenges, present the right solutions, and guide clients smoothly through the decision-making process.
• Learn and apply proven sales methodologies to negotiate pricing, terms, delivery, and specifications to achieve target volume and profit.
• Maintain strong client relationships and explore opportunities for account growth, cross-selling, and upselling.
• Keep CRM (Salesforce), records up-to-date while upholding Ofcom standards and internal compliance.

A proactive, self-starter with high energy and a determination to hit and exceed targets.

Natural people skills with a clear, professional, and engaging telephone manner.

A positive, can-do approach with the ability to bounce back from challenges and keep focused on results.

A customer focused mindset.

Accuracy in tracking information, managing administrative tasks, and recording customer data.

Comfortable using standard computer tools and Microsoft Office packages (Outlook, Excel, Word).

Our dream candidate will also have

Previous experience in telesales, customer service or outbound calling is welcome, but coachability and attitude are our top priorities.

Onecom is the UK's leading business technology provider, shaping the way we work, connect, communicate and operate.

• Holidays: 25 days + bank holidays and buy/sell options
• Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day
• Lifestyle: 9% combined pension contribution and 4x salary life assurance
• Rewards: Quarterly and annual employee awards, discounts on tech
• Socials: All-expenses-paid company events
• Development: In-House Training Academy
• Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support

Everyone belongs at Onecom

We believe that diverse teams bring a range of experiences and better ideas that fuel innovation. That's why we're committed to creating an environment where everyone feels valued, respected, and able to bring their authentic selves to work. We welcome applications from people of all backgrounds, experiences, identities, and perspectives.

We're the UK's leading business telephony and cloud communications provider.

Delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solutions.