Sales Development Representative

Charterhouse Voice and Data PLC; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Private healthcare

Medicash cashback

Life assurance

Workplace pension

Cycle to work scheme

Employee assistance programme

Savings discount

EE discount for family and friends

Birthday gift voucher

Job summary

Charterhouse is seeking a Sales Development Representative to generate new business opportunities by identifying, contacting, and qualifying potential customers for our IT and communications solutions.

You’ll handle both outbound prospecting and inbound leads, talking to senior decision makers across large organisations (500+ staff). You’ll use HubSpot Sales Pro, Cognism, ZoomInfo, LinkedIn Sales Navigator and Zoom to track activity and convert interest into meetings.

Qualifications

• Experience in B2B telesales; tech, communications or SaaS preferred.
• Experience prospecting senior decision makers (CIO/CTO/Procurement).
• Experience handling inbound leads from multiple channels.

Responsibilities

• Deliver outbound meetings through defined prospecting process.
• Convert inbound leads into qualified meetings for new business.
• Track and report engagement in HubSpot, CRM (Dynamics).
• Support campaigns to convert interest into opportunities.

Skills

B2B sales

Prospecting senior decision makers

CRM (HubSpot/Dynamics)

Inbound/outbound lead handling

Excellent communicator

Education

Degree in Marketing or Business

Tools

HubSpot

Dynamics 365

Job description

At Charterhouse, we don’t just deliver technology – we enable transformation. With over 30 years of experience, we are a trusted provider of integrated IT and communications solutions, helping organisations connect, collaborate, and secure their operations. Our team of 200 passionate professionals work across the UK, delivering innovative solutions in cloud, security, UC&C, mobile, and data networks.

We’re proud of our client-centric approach, our strategic partnerships with world-class vendors, and our commitment to sustainability and community impact. Our values – Be Your Best Self, Own It, Love What You Do, Do The Right Thing – are at the heart of everything we do.

Charterhouse Group took investment in 2018, having identified the Unified Communications (UC) sector as a high growth market. Since initial acquisition, Charterhouse has acquired five complementary technology businesses across UC, LAN, Microsoft and Cyber Security, providing our clients with a mature and expansive solutions portfolio.

The Role

As a Sales Development Representative (SDR), you’ll focus on generating new business opportunities for the company by identifying, contacting, and qualifying potential customers.You’ll do this through both outbound activity, supported by HubSpot Sales Pro, Cognism, ZoomInfo, LinkedIn Sales Navigator and Zoom, and through handling and converting inbound leads which come into the business via a range of channels.

We target organisations with 500+ employees and above from an outbound perspective, so you’ll need to be comfortable talking to senior decision makers within large organisations in a range of functions.

This is a commission-earning role, with commission paid for both outbound meetings booked and inbound lead conversion (to meetings).

Key Responsibilities

• Delivering outbound meetings through following our defined prospecting process
• Converting inbound leads into qualified meetings for the new business team
• Tracking and reporting all this engagement in key business systems e.g. HubSpot, CRM (Dynamics)
• Supporting the business on converting interest associated with specific campaigns and initiatives as required

Measuring Success (KPIs)

• Outbound meetings booked – target per month
• % inbound leads converted to meeting – target per month
• Activity steps completed in HubSpot, daily dial volumes reported by Zoom
• Average deal value (measured in Y1 GP) generated from meetings, with a goal % conversion rate from SQL (meeting) to quoted opportunities

What You Bring

• Experience in B2B telesales; tech, comms or SaaS
• Experience prospecting senior decision makers (CIO / CISO / CTO / Digital / Procurement)
• Experience using similar systems to HubSpot for prospecting
• Experience handling and converting inbound leads from a range of channels; webchat, phone, email, marketing campaign engagement
• CRM (e.g. Dynamics) literacy
• Excellent communicator and collaborator
• A strong team player; seeking to support other team members, share experience and work together to achieve team outcomes as well as meeting personal KPIs
• Degree in Marketing, Business or related field preferred

Why Join Us?

• A vibrant, inclusive culture where your voice matters
• Competitive salary
• Flexible working arrangements
• Career progression opportunities
• Commitment to sustainability and giving back to the community

Join us, and your benefits and perks will include private healthcare, Medicash cashback, life assurance, workplace pension, cycle to work scheme, access to our employee assistance programme, savings discount, 20% EE discount that extends to your family and friends, a birthday gift voucher and day off, plus more.