Sales Advisor - Telecommunications

Hollybank Trustees Ltd; Horsham; On-site; GBP 42,000 - 48,000; Full time

Benefits offered by this job

25 days holiday

Birthday off

Aviva Health Care

Parking available

Free eye care vouchers

Pension scheme

Buy and sell holiday scheme

Regular company events

Job summary

Telecom Acquisitions Ltd is expanding its Telesales team in Horsham and seeking experienced, results-driven advisors who excel in customer conversations and sales achievement. You will drive growth by calling warm pre-qualified leads, identifying needs, and recommending tailored telecom products and services.

You will work with tenants moving soon, focusing on utilities setup, with clear progression and strong commission potential.

Qualifications

• Experience in telesales or customer service is advantageous, though not essential, as full training will be provided.
• Ability to identify customer needs and match them to suitable products and services.
• Strong communication, negotiation and relationship-building skills.

Responsibilities

• Make outbound calls to warm leads using an automated dialler, engaging customers and identifying sales opportunities.
• Help customers set up essential utilities, including energy, broadband, and TV services.
• Identify customer requirements and match them with tailored products and packages that meet their needs.
• Use strong communication and negotiation skills to build trust, handle objections, and maximise conversions.
• Consistently achieve daily and weekly sales targets with ongoing coaching and development support.
• Accurately record all customer interactions, actions, and outcomes within the CRM system.

Skills

Outbound calling

Negotiation

Communication

Target driven

CRM usage

Team player

Tools

CRM software

Job description

Location: On site / Horsham, UK
job type: Permanent / Full-time
Sector and subsector: Sales | Telecom Sales
Salary: Negotiable salary

Location: Horsham

Employment Type: Permanent, full-time

Salary OTE: £45k + per annum (uncapped)

Hours: Core working hours Monday-Friday (8:30am-5:30pm)

Adhoc shift requirements subject to demand

Evening (6:30pm finish)

Saturday (9:00am-1.00pm)

Bank Holiday (9:00am-1.00pm)

About the Role

We’re growing our Telesales team and looking for experienced, results-driven Telesales Advisors who thrive on customer conversations and achieving sales success. You will be driving business growth by making outbound calls, speaking exclusively to warm pre-qualified leads identifying customer needs and recommending tailored products and services.

Telecom Acquisitions Ltd works with leading partners such as British Gas, Sky, Virgin, O2, Talk Talk, Eon Next, Anyvan, Tru and Home Telecom, helping tenants set up essential utilities before they move into their new home.

You’ll speak to tenants who are actively moving within the next few weeks and already need your help.

If you’re confident, motivated and enjoy earning from your performance, this role offers strong commission potential and clear progression.

What you will be doing

• Make outbound calls to warm leads using an automated dialler, engaging customers and identifying sales opportunities.
• Helping customers set up essential utilities, including energy, broadband, and TV services.
• Identify customer requirements and match them with tailored products and packages that meet their needs.
• Use strong communication and negotiation skills to build trust, handle objections, and maximise conversion opportunities.
• Consistently achieving daily and weekly sales targets with ongoing coaching and development support.
• Accurately record all customer interactions, actions, and outcomes within the CRM system.

What we are looking for

• A confident and engaging communicator who enjoys building relationships and speaking with prospective customers over the phone.
• Target driven, able to work to individual and team performance goals while maintaining a strong focus on high-quality customer experience.
• A positive, resilient attitude with a willingness to learn, embrace feedback, and continuously develop new skills and knowledge.
• A supportive and proactive team player who works effectively in a fast-paced environment, contributing to team success while delivering an exceptional customer experience.
• Previous telesales, sales, or customer service experience is advantageous, though not essential, as full training will be provided.

50% off Home Telecom broadband after probation – completely FREE after 2 years.

25 days holiday, rising to 30 days with service + bank holidays + your birthday off.

Complementary fresh fruit and breakfast bar.

Local company discounts in Horsham.

Salary sacrifice pension scheme.

Buy and sell holiday scheme.

Friday fridge (end-of-week treats).

Regular company events: summer party, Christmas party, sports day & more.

Aviva Health Care – 24/7 Doctor, counselling & bereavement counselling.

Parking available free / discounted options.

Free eye care vouchers.

Death in service cover.

Ready to Join Us?

If you’re passionate about people, thrive in a fast-paced environment, and want to be part of a company that’s shaking up the telecoms industry, we’d love to hear from you.