Sales Coordinator / Sales Administrator

Thrive International; England; On-site; GBP 27,000; Full time

Job summary

A leading recruitment firm seeks a Sales Coordinator to manage customer interactions and support field sales in Southampton. This role involves handling calls and emails, building relationships, processing orders, and general office duties. The ideal candidate has sales experience, strong communication skills, and excellent IT capabilities. The role offers a salary of £27,000 with a review after probation, enhancing the sales team environment and focusing on professional growth.

Benefits

Ongoing learning and development

Supportive team culture

Qualifications

• Previous experience in a sales role within the building or construction industry is ideal.
• Confident communicator with a proactive, positive approach.
• Strong IT skills including Outlook, Word, and Excel.
• Highly organized multitasker with excellent attention to detail.
• Team player capable of managing their own workload independently.

Responsibilities

• Handling incoming calls and emails from new and existing customers.
• Building strong relationships across the business and with external partners.
• Resolving queries quickly and professionally.
• Sourcing and pricing materials using the CRM system.
• Processing orders accurately and efficiently.
• Supporting field-based sales representatives.
• Preparing and posting product samples.

Skills

Sales experience

Communication skills

IT skills (Outlook, Word, Excel)

Organizational skills

Team player

Job description

Sales Coordinator / Sales Administrator - Building & Construction Sector

Location: Southampton - on site Monday-Friday, 7:30am-5pm

Reference: 1M26003

Package: £27,000 (salary review after probation) + excellent benefits

Why you'll love this role

You’ll become the heartbeat of the sales office, acting as the first point of contact for B2B and B2C customers, supporting field sales reps, and keeping operations slick and seamless behind the scenes. Think of it as the perfect blend of customer care, organisation wizardry and commercial know-how.

What you'll be doing day-to-day

• Handling incoming calls and emails from new and existing customers — offering friendly, knowledgeable support.
• Building strong relationships across the business and with external partners.
• Resolving queries quickly and professionally, ensuring great customer experiences every time.
• Sourcing and pricing materials and preparing competitive quotations using the CRM system.
• Processing orders accurately and efficiently.
• Supporting field-based sales representatives whenever needed.
• Preparing and posting product samples and helping with general office duties to keep the department running smoothly.

What we're looking for

• Previous experience in a sales role — ideally within the building or construction industry.
• Confident communicator (written and verbal) with a naturally proactive, positive approach.
• Strong IT skills including Outlook, Word and Excel.
• A highly organised multitasker with excellent attention to detail.
• A team player who's also capable of managing their own workload independently.
• Knowledge of aggregates or construction materials would be a bonus, but not essential.

Why join?

Our client genuinely invests in their people — offering ongoing learning, development and progression opportunities. It's a team where support, growth and positive culture aren't just buzzwords; they're part of everyday life.

Eligibility

Applicants must be eligible to work in the UK. Our client is committed to equality, diversity and inclusion at every stage of employment.