Sales Coordinator

SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A hospitality management company in Greater London is seeking an office support staff member to assist in Sales & Marketing activities. The role involves general office duties, preparing sales-related documents, and serving as the point of contact for clients. Candidates should exhibit excellent communication skills and maintain professional conduct. This position offers the opportunity to work in a dynamic environment, contributing to both the administrative and customer service functions of the company.

Qualifications

• Experience in office administration or related field.
• Strong interpersonal and communication skills.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Perform general office duties to support Sales & Marketing.
• Prepare sales-related documents throughout the sales process.
• Serve as the point of contact for clients.

Skills

General office duties

Sales techniques

Customer service

Communication skills

Job description

• Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
• Promote awareness of brand image internally and externally.
• Gather materials and assemble information packages (e.g., brochures, promotional materials).
• Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen andакт respond appropriately to the concerns of other employees.
• Perform other reasonable job duties as requested by Supervisors.