Sales Consultant

ARNOLD CLARK AUTOMOBILES LIMITED; Wolverhampton; On-site; GBP 23,000 - 26,000; Full time

Job summary

A prominent automotive retailer in Wolverhampton seeks an ambitious Sales Consultant (Product Consultant) to enhance customer experience and achieve sales goals. This dynamic role prioritizes relationship-building and exceptional service, while offering an attractive salary package that includes competitive earnings of £25,500 to £35,000-£40,000 and numerous benefits. Successful candidates will enjoy a five-day work week and opportunities for career development in a supportive environment.

Benefits

33 days' annual leave

Private healthcare

Life Assurance

Generous retail discounts

Maternity & Paternity packages

Discount on new and used vehicles

Contributory pension scheme

Qualifications

• Fantastic communication, organisation and people skills are essential.
• Must possess a full driving licence for at least one year.
• The ability to remember details aids in achieving customer satisfaction.

Responsibilities

• Help customers find the right car based on their needs.
• Deliver excellent customer service for an exceptional experience.
• Build and maintain relationships with customers throughout the sales process.
• Sell the appropriate sales package for customers with professionalism.
• Coordinate vehicle order and delivery smoothly.
• Meet monthly sales expectations and customer experience standards.
• Work as part of a dynamic team to meet deadlines.
• Stay in touch with customers for a great aftersales experience.

Skills

Communication skills

Organizational skills

People skills

Energy and enthusiasm

Education

Full driving license held for a minimum of 1 year

Job description

We're looking for an ambitious and confident Sales Consultant to join the team at our Motorstore in Wolverhampton. What's the job? You'll be known as a Product Consultant at Arnold Clark but your role will be heavily sales focused. Be sure though, this isn't any kind of sales job. Forget suits, ties and devoting your entire life to the showroom floor. Instead, say hello to a car sales role that gives you permission to be yourself, showcase your amazing customer service skills and enjoy every working day to the full. As an Arnold Clark Product Consultant, you'll be with our customers every step of the way - from the moment they walk through the door right through to offering them a great aftersales experience. This role is all about helping our customers find the right car based on what they need and building up strong, positive relationships with them through every step of the process. From our comfortable uniforms and range of staff benefits to our five-day working week commission structure, we're giving you all the tools to succeed - and still enjoy your life outside work. You also don't need to be a car fanatic to be a Product Consultant (although we like those, too!) All we ask is that you love helping people, have buckets of energy and enthusiasm and can rise to any challenges along the way. Sound like you? On an average day, you'll be…

Responsibilities

• Helping our customers find the right car, based on what they need
• Delivering outstanding, 5-star service for every customer - that means going the extra mile for everyone who walks through the door
• Building and maintaining lasting and sincere relationships with customers through every step of the sales process
• Selling the right sales package for the customer, from finance to servicing, with integrity and professionalism at the top of your list
• Co‑ordinating the order and delivery of vehicles and keep everything running smoothly
• Meeting those monthly sales expectations and customer experience standards like a boss
• Working as part of a dynamic team to make sure deadlines are met and we always make good on our promises
• Staying in touch with our customers to offer them a great aftersales experience

Qualifications & Attributes

• Fantastic communication, organisation and people skills - we want people who love what they do!
• Bags of energy and enthusiasm
• An understanding that being organised and remembering the little details helps us to deliver our promises and exceed expectations
• The desire to have a career that's lasting and fulfilling
• A full driving licence held for a minimum of 1 year

Diversity & Inclusion

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

Salary & Benefits

• £25,500 with no company car or £23,500 with company car
• On target earnings of £35,000-£40,000 with uncapped earning potential
• A flexible five-day working week
• 33 days' annual leave
• All the training you need to thrive in your role
• Private healthcare
• Life Assurance
• Generous retail discounts
• Maternity & Paternity packages
• Discount on new and used vehicles
• Contributory pension scheme

Additional Information

Are you a people person with a real passion for sales?

To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.