Sales and Commercial Operations Lead

Skills For Care; Remote; GBP 59,000; Full time

Job summary

A strategic workforce development organization seeks a Sales & Commercial Operations Lead to enhance their commercial strategy and operations. This role involves planning sales trials, improving customer engagement, and translating insights into actionable strategies. Ideal candidates will have sales operations experience, a strong analytical mindset, and the ability to design effective strategies. The position is full-time, home-based with some travel expected in England and a competitive salary package.

Qualifications

• Experience in sales and commercial operations.
• Ability to design and deliver strategies.
• Strong analytical and data-driven mindset.

Responsibilities

• Plan and execute sales trials and analyze results.
• Improve commercial operations and customer engagement.
• Design evidence-based, scalable approaches.

Skills

Sales operations

Commercial strategy design

Data analysis

CRM management

Job description

Job Title: Sales & Commercial Operations Lead

Hours: Full-time (36 hours per week)

Job Status: Fixed term for 12 months

Location: Home based with the expectation of some travel within England

Salary: £58,308.29 per annum

Closing Date: 1 February 2026, 11.59pm.

Interview Date(s): Expected to be 11 and 12 February 2026

About Skills for Care

Skills for Care is the strategic workforce development and planning body for adult social care in England. We work with employers, Government and partners to ensure social care has the right people, skills and support required to deliver the highest quality care and support now and in the future.

Find out more by taking a look at www.skillsforcare.org.uk.

Role Overview

We have an ambitious strategy and are entering a crucial phase of testing and refining how we reach and engage employers with our products and services. The Sales & Commercial Operations Lead will play a central role in shaping how we design, deliver, and continuously improve our commercial activity – from sales testing and customer engagement to reporting and performance management.

Responsibilities

• Plan and execute sales trials, analyse results, and translate insight into a practical sales playbook and recommendations for future processes.
• Help shape and improve the commercial operations underpinning our approach – from data capture and CRM use to sales materials, reporting, and performance monitoring.
• Work closely with colleagues across engagement, marketing and L&D, bringing curiosity, commercial thinking and creativity to design evidence-based, scalable approaches.
• Move fluidly between strategy and delivery – from identifying opportunities and shaping hypotheses about potential customer segments, to testing and refining approaches in real time and embedding what works.

Qualifications and Experience

This role presents an exciting opportunity for someone with both sales and commercial operations experience to make a real impact – helping to define how we grow our reach, strengthen our commercial performance, and build the foundation for sustainable growth.

We look for candidates who are comfortable designing strategy as well as rolling up their sleeves to deliver, test, and refine it in practice.

Equality and Diversity Commitment

At Skills for Care, we are committed to creating a culture of Belonging, where all of our People are able to contribute to their full potential. All our People are expected to contribute towards the achievement of our aspirations for equality, equity, diversity and inclusion.

We encourage applications from, but not limited to, people from minoritised ethnic backgrounds, people who identify as LGBTQ+ and people with disabilities.

Reasonable Adjustments

We want all applicants to be able to fully participate in our selection processes. We welcome requests for adjustments to our recruitment and selection processes from applicants with disabilities, impairments, or health conditions, and will always consider support available in the recruitment process.

Please contact our People Team via email [e-mail] to discuss any adjustments that you may need.