Sales Associate London Kings Road (M/F/D) | Part-Time (8-16h)

BIRKENSTOCK; City Of London; On-site; GBP 20,000 - 27,000; Full time

Job summary

A global footwear brand is seeking a Customer Service Associate to enhance customer experiences in their London location. You will act as a brand ambassador, ensuring that customers receive friendly and knowledgeable service while maintaining product presentation standards. Candidates should possess retail experience, strong English skills, and a positive attitude towards teamwork and customer interaction.

Benefits

Dynamic work environment

Excellent development opportunities

Open corporate culture

Qualifications

• Initial professional experience in high-quality (shoe) retail.
• Very good English skills; other languages are an advantage.
• Ability to inspire colleagues and customers.

Responsibilities

• Ensure an all-round successful customer experience.
• Convey the value and quality of the products.
• Process daily closings, exchanges, or refunds.
• Present products in an inviting way.

Skills

Customer service skills

Cash register operation

Positive attitude

Attention to detail

Job description

BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.

YOUR TASKS:

• You ensure an all-round successful customer experience, offering a both comprehensive and personal service through your expertise and open personality.
• As our brand ambassador, you convey the value and quality of our products through your competent support.
• You are confident in using our cash register system and process daily closings, exchanges or refunds precisely and responsibly.
• Even in hectic situations, you keep an overview and your good mood.
• With skill and attention to detail, you ensure that our products are presented in an inviting way in accordance with the specified guidelines.
• Together with your colleagues, you will carry out general storage tasks and replenish the goods on the shop floor.

YOUR PROFILE:

• Initial professional experience in high-quality (shoe) retail
• You love being in contact with people, are eager to learn and enjoy being a competent contact person for our customers
• You inspire not only your colleagues, but also our customers with your positive personality
• Very good English skills; other languages are an advantage
• Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!

WE OFFER:

BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: a dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application.