Sales Associate II CE UK

Coach; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading luxury accessories brand is seeking a Sales Associate to achieve sales goals and provide exceptional customer service. The ideal candidate will excel in a retail environment, embodying the brand's value as a brand ambassador. Responsibilities include meeting productivity targets and providing high-quality service. Previous retail experience and strong English communication skills are essential. Coach offers a supportive workplace that values diversity and inclusion.

Qualifications

• Very good English proficiency is essential.
• Previous experience in a retail service environment is essential.
• Background in luxury retail is desirable.

Responsibilities

• Contribute to achieving store goals in sales productivity.
• Meet personal sales and productivity goals.
• Represent Coach to the consumer as a brand ambassador.

Skills

Sales Experience

Customer Service

Organizational skills

Communication skills

Basic Math

POS

Retail Sales

Merchandising

Cash Handling

Epic

Planograms

Stocking

Job description

SALES ASSOCIATE

Coach is a leading design house of modern luxury accessories and lifestyle collections with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited all-American attitude the brand approaches design with a modern vision reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio a global house of brands powered by optimism innovation and inclusivity.

Primary Purpose

The Sales Associate contributes to achieving store goals in sales productivity and service by utilizing Coach selling skills and Coach Service training. You will be responsible for meeting personal sales and productivity goals and delivering service that meets or exceeds expectations. You will represent Coach to the consumer act as an ambassador of the brand and ensure customers needs are consistently exceeded.

Profile

• Understand how individual productivity impacts the store
• Behave like a brand ambassador
• Model sales behaviours taught in company sales training programs
• Maintain high energy on the sales floor
• Consistently achieve sales goals
• Able to work with multiple customers simultaneously
• Consistently anticipate and meet customers needs
• Service all customers according to the Coach Approach standards
• Participate as a team member and encourage team to meet and exceed performance standards
• Champion company initiatives and supports management decisions
• Demonstrate professional ethics

Further Requirements

• Very good English proficiency (essential)
• Previous experience in a retail service environment (essential)
• Background in working in luxury retail (desirable)
• The ability to communicate effectively with customers and staff and manoeuvre the sales floor

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment hiring promotion compensation transfer training discipline and termination) are based on the applicant or employee qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law.

Required Experience : IC

Key Skills

Sales Experience, Customer Service, Organizational skills, Communication skills, Basic Math, POS, Retail Sales, Merchandising, Cash Handling, Epic, Planograms, Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1