Sales Associate: Elevate Customer Experience

URBN Urban Outfitters, Inc.; St Albans; A distancia; GBP 12.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount at URBN brands

Season ticket loan

Cycle to work scheme

Employee Assistance Programme

Private medical insurance

Life leave

Gym discount

Structured development

Descripción de la vacante

URBN Urban Outfitters, Inc. is seeking a customer experience-focused associate for our St Albans store. You will engage customers, share product recommendations, and support seamless service across in-store and online channels.

You’ll help maintain presentation standards and contribute to a welcoming shopping environment. Ideal candidates bring strong communication skills, a passion for fashion, and the ability to collaborate with a team to achieve store goals and deliver a positive guest

Formación

• Experience in a retail environment is preferred but not mandatory.
• Strong communication and interpersonal skills.
• Ability to engage customers and deliver an engaging shopping experience.

Responsabilidades

• Customer Connection: engage with customers in a personalised way.
• Sell through knowledge of products and brand culture.
• Provide omni-channel service to help customers with orders and sizes.

Conocimientos

Customer service

Communication

Teamwork

Retail knowledge

Descripción del empleo

URBN Urban Outfitters, Inc. is seeking a customer experience-focused associate for our St Albans store. You will engage customers, share product recommendations, and support seamless service across in-store and online channels.

You’ll help maintain presentation standards and contribute to a welcoming shopping environment. Ideal candidates bring strong communication skills, a passion for fashion, and the ability to collaborate with a team to achieve store goals and deliver a positive guest