Retail Sales Associate — Elevate Customer Experience

URBN Urban Outfitters, Inc.; Greater London; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance

Gym discount

Private Medical Insurance

Employee discount 40%

Job summary

URBN Urban Outfitters, Inc. in London is seeking a Retail Associate to help deliver a memorable customer experience and support the Anthropologie brand standards on the shop floor.

You will engage customers with personalized conversations, share product suggestions, and provide seamless Omni-Channel service including sizing, colour choices and placing orders for unavailable items. Strong communication and awareness of the Anthropologie brand are essential.

Qualifications

• Retail experience preferred, but not required.
• Awareness of Anthropologie brand and local market appeal.
• Strong communication skills.

Responsibilities

• Engage customers with personalized conversations to make them feel welcome.
• Share product suggestions to support selling culture.
• Provide Omni-Channel service by helping with sizes, colours and placing orders.
• Collaborate with team to maintain store standards, merchandising and presentation.

Skills

Strong communication

Retail experience

Brand awareness

Job description

URBN Urban Outfitters, Inc. in London is seeking a Retail Associate to help deliver a memorable customer experience and support the Anthropologie brand standards on the shop floor.

You will engage customers with personalized conversations, share product suggestions, and provide seamless Omni-Channel service including sizing, colour choices and placing orders for unavailable items. Strong communication and awareness of the Anthropologie brand are essential.