Sales & Styling Associate — Elevate Customer Experience

URBN Urban Outfitters, Inc.; Winchester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Up to 40% employee discount

Season ticket loan

Cycle to work scheme

Continued development

Job summary

URBN Urban Outfitters, Inc. is seeking a frontline Retail Associate in Winchester to engage customers with personalized service, share product recommendations, and maintain in-store merchandising standards. The role emphasizes delivering a seamless shopping experience across channels.

You will collaborate with the team to meet visual and sales targets, learn current trends, and support stock flow while providing excellent customer care in a vibrant retail environment.

Qualifications

• Experience in a retail environment preferred but not required.
• Strong communication and interpersonal skills.
• Understanding of Anthropologie brand and local market is helpful.

Responsibilities

• Engage customers with personalized conversations to build rapport.
• Support selling across store areas and suggest products.
• Assist with omni-channel service and in-store operations to keep stock accurate.
• Contribute to visual merchandising and display updates.

Skills

Customer service

Retail experience

Communication skills

Job description

URBN Urban Outfitters, Inc. is seeking a frontline Retail Associate in Winchester to engage customers with personalized service, share product recommendations, and maintain in-store merchandising standards. The role emphasizes delivering a seamless shopping experience across channels.

You will collaborate with the team to meet visual and sales targets, learn current trends, and support stock flow while providing excellent customer care in a vibrant retail environment.