Sales Associate - Charcuterie (Food Halls)

Harrods Careers; Cheltenham; On-site; GBP 28,000 - 31,000; Full time

Job summary

A luxury department store is seeking a Full-Time Sales Associate in their Food Hall specializing in charcuterie. The role involves delivering exceptional customer service while maintaining product standards. Candidates should have food retail experience and a passion for food. The position offers a competitive salary of £29,988 plus bonus, along with generous benefits including discounts across stores and restaurants. This is a permanent, on-site role.

Benefits

Generous discounts

Performance bonuses

Career development opportunities

Qualifications

• Proven experience in food retail or hospitality.
• Knowledge of food hygiene and safety.
• Self-motivated with a curious disposition.

Responsibilities

• Deliver exceptional customer service.
• Maintain stock and uphold hygiene standards.
• Engage with customers to provide recommendations.

Skills

Customer service

Food hygiene practices

Sales target achievement

Communication skills

Attention to detail

Job description

Overview

Sales Associate - Charcuterie (Food Halls)

Our Foodhalls team is seeking a Full-Time Sales Associate to deliver an exceptional experience in our Fresh Market Hall, specialising in charcuterie. You’ll enjoy a competitive salary of £29,988 plus bonus, along with access to Harrods’ renowned benefits, including generous discounts across our stores and restaurants.

About the Role

You will play an essential part in elevating our Charcuterie counter experience by confidently engaging with customers to understand their needs and providing product recommendations. You can expect each day to bring a new challenge and experience. Our teams are trusted to work with autonomy while ensuring exceptional visual merchandising standards, maintaining adequate stock levels and replenishment, and championing both our Harrods Rewards scheme and our customer feedback surveys.

Key responsibilities include:

• Delivering exceptional customer service and product recommendations
• Replenishing stock efficiently and maintaining accurate displays
• Upholding food hygiene and safety standards

This role is fully on site, working 5 out of the 7 days a week.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

With a strong passion to work with food, along with proven experience working in Food Retail, you will also have best in class experience in providing a memorable service to our clients.

You will also:

• Have knowledge of food hygiene and safety practices.
• Have experience in food retail, hospitality, or a deli environment
• Have strong communication skills, and great attention to detail.
• Be ambitious and excited by your sales targets, striving to achieve our group mission whilst continually learning and developing to achieve more. Your high standards will set you apart, taking pride in your appearance, punctuality and adherence to Harrods policies.
• Be self-motivated, with a naturally curious disposition, you will be keen to develop your product and industry knowledge.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Additional Information

Time Type: Permanent

Department: Food Hall (Matthew Dorrington)