Sales Associate - Bond Street

Richemont; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading luxury goods brand in London is looking for a Sales Associate to drive sales and build client relationships in their new boutique. Candidates should have experience in selling luxury items and excellent communication skills. This full-time role offers a vibrant work environment focused on customer service excellence and community engagement.

Qualifications

• Experience selling fine jewellery or high-end luxury goods preferred.
• Strong understanding of clienteling.
• Excellent written and spoken English communication.

Responsibilities

• Achieve and exceed sales objectives by showcasing products.
• Develop a strong network of loyal clients.
• Provide exceptional customer service.

Skills

Sales ability

Clienteling experience

Communication skills

Attention to detail

Computer skills

Job description

Sales Associate

Permanent, Full Time - Start mid-March 2026

This is an exciting time to join the Maison and support our first boutique on Bond Street.

HOW WILL YOU MAKE AN IMPACT:

• Drive Sales: Achieve and exceed sales objectives by showcasing our unique and beautiful pieces.
• Clienteling: Develop and nurture a strong network of loyal clients, providing personalized service and building lasting relationships.
• Community Engagement: Attend social functions and in-store events to generate new leads and engage with current clients.
• Visual Merchandising: Contribute to the aesthetic appeal of our boutique by setting up and maintaining stunning window and in-store displays.
• Exceptional Service: Provide unparalleled customer service, guiding clients through their journey and ensuring their satisfaction.
• Operational Excellence: Adhere to company policies and procedures, ensuring a secure and efficient environment.
• Product Expertise: Educate clients on the exceptional quality, standards, and artistry of the Maison.
• Maintain Store Aesthetic: Ensure the boutique maintains its high aesthetic standards.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Previous experience selling fine jewellery or high-end luxury goods is highly preferred.
• A strong understanding of and experience in clienteling.
• Excellent written and spoken English communication skills (additional languages are a plus!).
• Excellent computer skills.
• Resilience, composure, a positive attitude, and strong attention to detail.
• Ability to establish and maintain effective relationships with customers, earning their trust and respect.

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity
• We foster empathy, curiosity, courage, humility, and integrity
• We care for the world we live in

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

• Initial screening call with Richemont Talent Team
• Interview with the Hiring Manager or Assessment Day